Roxanne Walker

Work History

Work History

Medical Assistant / Billing Clerk

Dr. Deborah McCullough / Dr. Angelique Brown MD's
  • Assist the doctor's with the preparation of the pateints on getting their vitals and completing their chart with making sure that they are ready when the doctor is ready to see them. Preparing all lab work for pick up and having all insturment sterilized, cleaning and preparing rooms for use.
  • Resolve patient inquiries/complants and referral/authorization issues
  • Post Payment
  • Bill insured service, ambulatory surgery,PPO,HMO,EPO, and secondary insurance claims
  • Insurance registration and eligibility verification
  • Prepare accounts for collection
  • Prepare daily deposits

Scheduler / PBX Operator

Harriman Jones Medical Group
  • Scheduled appointment for several doctors who were specialist, with having the knowledge of that doctors preferance and time management.
  •  As well as performing a second task of operating the PBX system with strong communication and knowledge of that system. 
Jun 1997 - Nov 2010

Teller Operation Specialist

Bank Of America
  • [Direct daily operations with over seeing audit for the branch at, (100%) also monitor completion of all routine banking activities.]
  • [Over seeing the training and coaching of all new tellers. With assist in developing and implementing methods to exceed quarterly goals to ensure a winning team.]
  • [Being knowledgeable with having strong customer service skills in order to resolve all matters in a successful out come. ]
  • [Work closely in the development and growth of the entire staff to ensure that their involvement has a good impact on the company, so we all grow and learn as one.]
  • [Having strong sales experience in order to have our customer in the right products.]
  • [Having the responsibility and the ability of over seeing a growing and developing staff of any where from 20 to more at any giving time. ]
  • [Strong cash handling experience. Having sole control of incoming and out going cash shipment.]

Education

Education

Completed Certificate

Long Beach R.O.P
Jan 1992 - May 1993

N/A

City Of Long Beach

Skills

Skills

Accounting and Finance

Certifications

Certifications

Accounting and Finance

Long Beach R.O.P