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Work History

May 2015Present

Assistant Director of Admissions, Operations and Systems

Idaho State University
  • Promoted to Assistant Director, through a national search, following demonstrated competence in leadership, operations, and data management
  • Responsible for all data, processes, reporting, and information related to the admissions cycle
  • Manages the processing of over 6,000 undergraduate applications a year
  • Increased application processing efficiency by 46% year over year
  • Oversee processessing of freshman, transfer, non-degree, re-admit, post-baccalaureate, and pharmacy applications
  • Currently serving as the Admissions Technical Lead on implementation of Ellucian CRM Recruit, a Constituent Resource Manager
  • Maintains undergraduate statistics and reports to support admissions processing and communication.
  • Developed short and long term admissions goals in conjunction with university objectives and initiatives
  • Collaborates with campus leaders to enhance inter-department workflow
  • Standardized operations through the implementation of training guides, work flows, and business process plan
  • Leads a team of 6 admissions staff and 5 students providing supervision, training, and professional development
Dec 2012May 2015

Admissions Advisor

Idaho State University
  • Updated and maintained important admissions reporting, including statistics on demographics, applications, and prospects at different parts of the recruitment process.
  • Implemented Access database to assist in tracking hundreds of prospective student through the recruitment cycle
  • Cultivated positive relationships with 30 local counselors from various schools to host school visits and events
  • Worked with a team to plan and successfully execute 10 plus events a year ranging from 10-300 plus students and parents
  • Maintained contact with hundreds of prospective student throughout the recruitment cycle
May 2011Dec 2012

Sales Manager

Sports Authority
  • Lead a team of 3 managers and 10-15 sales associates to a 59% sales increase to budget
  • Created and nurtured relationships with local sports and civic organizations to host 6 in store events
  • Coordinated the review and implementation of company policies and procedures
  • Consistently lead the regional average by 10 points in customer experience

Education

Dec 2016

MA Communication Public Affairs Emphasis

Idaho State University
Dec 2010

Bachelor of Science in Communication

Idaho State University