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Work experience

Apr 2011Jan 2014

Customer Service Associate

Kroger
  • Hands-on experience in accepting payments from customers and give change and receipts
  •  Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy
  •  Proven record of using the right process for cash, credit cards, or other types of payment
  •  In-depth knowledge of handling returns and exchanges of goods
  •  Thorough understanding of counting the money is in register at the beginning and end of shiftHands-on experience in accepting payments from customers and give change and receipts
  •  Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy
  •  Proven record of using the right process for cash, credit cards, or other types of payment
  •  In-depth knowledge of handling returns and exchanges of goods
  •  Thorough understanding of counting the money is in register at the beginning and end of shift

Education

Aug 2013May 2016

B.S. in Organizational Communication

Ohio University Lancaster Campus

A program that focuses on general communication processes and dynamics within organizations. Includes instruction in the development and maintenance of interpersonal group relations within organizations; decision-making and conflict management; the use of symbols to create and maintain organizational images, missions, and values; power and politics within organizations; human interaction with computer technology; and how communication socializes and supports employees and team members.

Skills

Photoshop
Familiar with Photoshop and other similar applications.
Social Media
Very experienced with Facebook, Twitter, Google+, Instagram, Vine, Hootsuite, Reddit, Foursquare, Pinterest, Wiki blogs, Youtube, and Flickr.
Microsoft Office
Very familiar with the Microsoft Office Suite

References

Nikki Blackburn

P.O. Box 396 Nelsonville, OH 45764 T: 740.753.3525

Dr. Candice Thomas-Maddox

504 Brasee Hall 1570 Granville Pike Lancaster, Ohio 43130 T: 740.654.6711 Ext. 657

Honors

Inducted into the Xi Gamma chapter of Lambda Pi Eta this semester.