• Houston TX

Michelle Rosemond

Debt Collector

Work History

Work History

Debt Collector

Jun 2015 - Present
Convergent Outsourcing Inc.

Maintain a portfolio of 200-250 consumers a month

Update pertinent information to files, such as bankruptcy or fraudulent accounts

Find best possible payment arrangements for consumers while maximizing revenue for clients

Handle sensitive information such as credit card numbers, bank account numbers, and Power of Attorney information

Trail Guide/Wrangler

Feb 2015 - Present
Cypress Trails Equestrian Center

Assist in the daily care of 60-80 horses

Organize and give hour-2 hour long horseback rides or lessons

Maintain the safety of large groups of people, horses, and staff as they interact with each other

Debt Collector

Aug 2014 - Jun 2015
FMA Alliance

Maintain a portfolio of 200-250 consumers a month

Update pertinent information to files, such as bankruptcy or fraudulent accounts

Find best possible payment arrangements for consumers while maximizing revenue for clients

Handle sensitive information such as credit card numbers, bank account numbers, and Power of Attorney information

Display leadership skills and assist in the training of newer staff members

Front Desk Representative

Sep 2013 - Aug 2014
Gold's Gym

Assist in membership activation

Responsible for daily operations of club, such as stocking shelves and supplies, opening and closing

Keep accurate and up-to-date records of account activity

Inform members of past due balances, and assist in collection on accounts

Server/Bartender

Jun 2012 - Dec 2013
Movie Tavern

Take orders for food and beverages

Upsell specials and additional items

Work as a team to provide excellent service

Assist in daily upkeep of the business, such as prep work and maintenance tasks

Education

Education

High School Diploma

2006 - 2010
Chester W. Nimitz High School

Graduated in the top 15% of class with Honors

Recognized as a Texas Scholar