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Summary

  • Customer Service professional with strong communication and administrative skills looking for an exciting opportunity to utilize my abilities and work experience.

Work History

20152015

BARISTA, COFFEE BAR AND GROCERY CASHIER

Java 'n Juice & Vince's Market
  • Responsible for efficiently running the Java `n Juice coffee bar within Vince's Market. Duties included maintaining store inventory for 3 locations by roasting, grinding and bagging coffee beans as well as processing oranges through the juicer. Also worked as a grocery cashier in 2 of their locations.
20132014

BUSINESS DEVELOPMENT

Second Career Ontario
  • Developed a Business Plan for a Youth Centre, which involved meeting with local churches, businesses and Town officials within the community in order to establish viability of the business plan and obtain funding for the centre.
20062013

BILINGUAL CALL CENTRE CSR

Instachange Displays Limited
  • As the primary point of contact, provided key account management to customers by assisting them with their requirements involving the assessment and fulfillment of merchandising and display products.
20042005

BILINGUAL CALL CENTRE CSR 

Allied International Credit Corporation
  • Contacted delinquent consumer accounts on behalf of a major retailer to reconcile payments in arrears.  

20012003

SPECIAL NEEDS WORKER

Kerry's Place Autism Services
  • Provided support services to special needs adults in a group home. 
19992000

BILINGUAL SERVER

Sheraton Parkway Hotel
  • Served in the piano lounge, buffet and fine dining rooms.
19931999

BILINGUAL OFFICE MANAGER/ADMINISTRATOR

Home Consumer Electronics 
  • Oversaw all facets of the day to day administration of a small Sales Agency and Product Distributor. Duties included Sales Administration, Public Warehouse Liaison, Purchasing, Accounts Payable and Receivables, Payroll and the management of part-time employees.