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Rosa Montanez

Customer Service Associate


 I am looking to obtain an entry level position in a reputable organization where I can use my experience and knowledge to grow with in the company.


Work experience

Feb 2012Present

Customer Service

  •  Handling all returns and customer service concerns, as well as money center trained to handle check cashing and money gram transactions.
  • Cash office secondary - trained in all cash office daily paper work and day to day finalizing.
  • In addition to service desk duties I handle the stores donation and solicitation requests –submitting all applications to the home office for solicitations, process in-store donations and provide direction for online grant requests. I also coordinate and manage all in store fundraising events with corporate charities such as the Children’s Miracle Network, Relay for life, United Way and Feeding America.