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Roohul Amin

Practice Manager/Medical Office Manager/Clinical Supervision

Education

20132016

M.H.A

University of Phoenix

GPA: 3.98/4.0 

Coursework Including: Health Care Organizations and Delivery Systems; Health Law and Ethics; Financial Management in Health Care; Health Information Systems; Measuring Performance Standards; Health Care Policy; Health Care Research; Health Care Strategic Management; Entrepreneurship in Healthcare; Leadership

Sep 1987Jun 1993

MD Diploma

St Petersburg State Pediatric Academy, Russia

Physician/Pediatrician

Residency Programs/Clinical Rotations in Pediatrics, Orthopedics, Traumatology and General Medicine

Work experience

08/2015Present

Medical Center Practice Manager

Cancer Center Associates

 ADMINISTRATIVE FUNCTIONS

  • Maintains an orderly and efficient office routine.
  • Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
  • Maintains accurate records and files pertaining to staff schedules; maintains personnel records.
  • Coordinates benefits enrollment for employees.
  • Collects and distributes OSHA room-cleaning schedules; conducts OSHA testing for all employees.
  • Reviews statements, invoices, receipts, and charges.
  • Orders, stocks, and maintains adequate inventories of all medical and office supplies.
  • Manages time reporting and other changes affecting payroll.
  • Provides coverage as needed or on a regular basis.
  • Answers patient calls, letters and other correspondence as appropriate. MANAGEMENT FUNCTIONS
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  • Aligns people and projects to achieve initiatives.
  • Works with direct reports to develop goals and objectives.
  • Works with direct reports to establish performance standards for work assignments, monitors work status and progress including goals and objectives.
  • Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences.
  • Ensures employees are treated in a fair and equitable manner.
  • Complies with all EEO obligations and responsibilities.
  • Develops staff through coaching, mentoring, rewarding, training, and guiding.
  • Empowers employees and recognizes and rewards their contributions.
  • Manages employee issues and resolves grievances.
  • Interviews, hires, and orients direct reports utilizing all support tools provided by organization.
  • Completes performance evaluations for direct reports on a timely basis.
  • Conducts disciplinary and termination meetings after consulting with the Board of Directors.  
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  • 13. Assists all staff in the interpretation of policies and procedures.
  • 14. Assesses current and future staffing needs based on organizational goals. BUSINESS FUNCTIONS
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  • Maintains a broad understanding of the principles of financial management – uses cost-benefit thinking to set priorities.
  • Monitors all financial expenditures.
  • Identifies / implements cost-effective approaches.
  • Uses efficient and cost-effective approaches to integrate technology into the workplace and improve work processes.
  • Supports and implements organizational technology changes.
  • Ensures quality of work performed by direct reports in area(s) of responsibility.
  • Commits to a focus on continuous improvement of workflow processes and procedures. OTHER FUNCTIONS
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  • Attends meetings, participates on committees, and reports to the Board of Directors as needed.
  • Reviews current literature and attends training sessions and seminars to keep informed of new developments in the field.
  • Performs other related duties and responsibilities as directed.
2007Present

Office Manager (weekends)

ICM CLINIC

Irving, TX 

Led and coached volunteer office staff in clinical administration.

Managed organizational policies, procedures, systems and objectives, ensuring proper compliance.

Oversaw operational efficiency of clinic, supervision proper flow of activities. Scheduled/confirmed patient appointments and prepared charts.

Organized training opportunities for new clinic volunteers.

Managing and analysis of health care organization accounting systems, insurance billing and collecting, and budgets.

20052015

Registered Medical Assistant (full time)

CANCER CENTER ASSOCIATES-RENA TARBET CANCER CENTER

McKinney, TX

Manage administrative duties including phones, appointment scheduling, medical records maintenance, patient check-in/out and referral processing, maintaining a consistent record of efficiency.

Record patient medical histories and vital signs. Perform veni-punctures, injections, diagnostic procedures and ancillary tests including EKGs, Pulse, Ox, chemistry analysis, hematology and urinalysis.

Maintain cleanliness and sanitation of equipment and exam rooms, ensuring proper operational status.

Meet with patients to answer questions about imaging or laboratory tests.

Played a key role in implementation of quality assurance and control programs, resulting in compliance with HIPAA, CLIA and OSHA regulations..

Areas of expertise

Management  skills
  • Facility Operations 
  • Problem solving, employee evaluation and organize meetings
  • Time Management
  • Recruit, hire, terminate and train personnel
  • Confidentiality, documentation and scheduling
  • Policies/Procedures
  • Budgeting
  • Regulatory Compliance
  • Strategic planning
  • Relationship Building
  • Microsoft Office Suite
Health Care Organization
  • Medical Practice Administration
  • Leadership/organization
  • Communications and practice enhancement marketing
  • Profit and Loss
  • Health Care Accounting/Insurance
  • Customer/Patient Service
  • Contract negotiation
  • Medical record system activity 
  • Staff Management
  • Maintaining OSHA plan and CLIA manuals/forms/protocols
  • Health Care Research
  • Office maintenance