Director, Leadership and Organizational Development
Reporting to the Vice President of Human Resources, accountable for the direction of all “Workplace of Choice” strategic initiatives and services across the enterprise. An internal consultant, strategic partner and coach to Human Resource Team, and business leaders to help facilitate key initiatives.
§Leading the annual Employee Engagement Survey and action planning process across the hospital. Currently achieving 89% participation rate and Employee Engagement Index measure of 75%.
§Managing a cross-functional team that is charged with delivering new workplace of choice initiatives throughout the organization. Overall results include: Reduction in overall turnover from 6.4% to 3.9%; Reduction in turnover of Staff RN’s from 6.1% to 4.9%; Reduction in turnover of high performers from 1.8% to .09% and an increase of new hires obtained through referral program from 21% to 25.9%
§Refocused the performance management process (goal setting, annual review) resulting in the improvement of involuntary turnover (of poor performers) from 2.1% in 2007 to 5.7% in 2011. Currently designing and implementing new web-based system.
§Directing all talent management efforts, including talent review and VP/Director succession planning process, management of high potential programming and various senior leadership development initiatives.
§Created “Institute for Learning and Development” learning infrastructure. Programs and services include Assessment Center (Center for Creative Leadership, Myers Briggs, Style Inventories, etc), large portfolio of leadership development curriculum (such as Situational Leadership, Crucial Conversations), individual/group coaching, LEAN process improvement facilitation, teambuilding programs, new leader assimilation. Efforts have resulted in improvement of leadership positions filled internally from 20% in 2008 to over 35% in 2012.