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Results–oriented self-starter with highly developed administrative, problem solving, decision making skills and a team player.

·Strong interactive skills at all levels of management

·Cost Reduction

·Training personnel

·Efficient and flawless work under deadline pressure


·Maximize productivity to meet corporate objectives within budget

·History of maintaining customer relationships


USM SERVICES, Norristown, PA1997 – 2009

Commercial property management leader.

Field Operation Manager (2005 – 2009)

Managed one area manager and eight field representatives from Texas going west to California, including Alaska.

·Developed system that is currently in place to schedule Field Personnel, track account visits and special service requests and automated the compiling of data for management.

·Utilized a map program to organize routes for the field department to increase productivity and reduce costs.

Compliance Manager(2002 – 2005)

Reviewed vendor contracts to ensure they were executed and insurance coverage’s met states’ requirements.

·Worked with IT Department to develop a program to show when any of the 15,000 vendors were non – compliant.

·Reviewed contracts for errors in terminology and service requirements.

Senior Manager of Operations (1998 – 2002)

·Managed six Senior Account Managers who were responsible for six to eight Account Coordinators.

·Managed budgets for clients and profitability for services.

·Used excellent communication skills to increase the services of the company.

·Prepared billing for USM to corporate clients.

Account Coordinator (1997 – 1998)

·Hired contractors.

·Negotiated pricing to work within clients’ budget and being profitable for USM.

·Followed up with clients to ensure satisfaction of required services.

·Approved invoices for payment to vendor.

Work experience

Jul 1997Jan 2009

Field Operations Manager

USM Services


Sep 1973May 1978


La Salle University