Summary

PMO Director - Sr. Program / Project Manager

  • An effective leader who combines technical, business, communications, and interpersonal skills to produce results with a maximum of efficiency and effectiveness.
  • Expertise in web applications, e-commerce, business/finance applications, telecommunications, customer service, data collection/analysis, real time process control.

Certifications

Project Management Professional (PMP)

Professional Scrum Master I (PSM)

Six Sigma Green Belt (SSGB)

Community Service

Treasurer and Board of Directors, past President, neighborhood homeowners association

Past Secretary and Board of Directors, Plano Citizens Police Academy Alumni Association and active with Citizens Assisting Plano Police

Education

BSEE - University of Missouri - Rolla

Grad hours Computer Science - University of Texas - Dallas

Work History

Work History

Profit Center Director

Titan Client/Server Technologies

P&L, Account, and Project Management responsibility for major client/server based customer service projects for large telecommunications firm.Duties included:

  • High level customer contact, requirements definition, recruiting, scheduling, and budgeting.
  • Provide direction, support, and assistance to business development staff.
  • Supervision of development managers, production maintenance manager, and lead engineers for system administration, database administration, integration/configuration management, technical writing, and office administration.
  • Directed the program as it went from start-up to $3.1M in nine months.Recruited and selected most of the staff of 35.
  • Instrumental in tailoring and applying SEI CMM Software Process Improvement methodology to the center’s projects. These methods allowed Titan to progress from CMM Level 1 to Level 2+ in less than one year.
2008 - Present

IT Director - Sr. Program Manager

Thobe Group, Inc.

  • Architected and directed successful total overhaul of all client facing web applications, internal processing, and reporting systems to meet long term objectives of cost reduction, increased efficiency, and improved maintainability.
  • Managed outsource contractors to assure on-time delivery and superior quality.
2001 - 2008

Owner

Market Imagery
  • Market Imagery
    • Project management and business analysis consulting.
    • Web site consulting and design.
    • Contract photo mapping for a start-up web mapping portal.
  • Sterling Photography - Founded and operated successful Digital Event Photography firm serving Texas and surrounding states.Managed technology, operations, marketing and sales.
  • Performance Inspections - Founded and operated successful Home Inspection firm serving Dallas / Ft. Worth area.
1997 - 2001

Director, Project Management Office & Field Support

Sybase Inc.
  • Directed Project Management Office, Specialty Practice Support Center, Information Resources groups.
  • Led creation of Enterprise Portal development methodology for use by project teams.
  • Led development and refinement of procedures, tools, and training to assist the field with successful delivery of complex projects and solutions.
  • Restructured Information Resources group to provide extended functions and electronic tools for field use.
  • Initiated creation of a Professional Services help desk to support field consultants.

Director, Project Management Office (PMO)

  • Taught, prepared, and revised internal project management classes for project managers worldwide.
  • Certified internal project managers.
  • Mentored and advised other members of PMO.
  • Led efforts to increase project management tools capability; researched, selected, purchased, and trained users.

Regional Manager, Project Management Office (PMO)

  • Monitored health of various projects in Central U.S.
  • Conducted Project Quality Reviews.
  • Reviewed and approved project proposals.
  • Evangelized best practices and contributed to their continuing improvement.
  • Mentored project managers and advised on career development.

Practice Manager

  • Professional services account responsibility for major accounts in south central U.S.
  • Assumed responsibility for several problem accounts.  Managed engagements, coordinated resources, improved client relationships, and restored confidence in firm’s capabilities.
  • Led group in preparation for successful ISO 9001 quality audit of local office and accounts.
  • Identified and developed new business relationships and won new client accounts.
  • Clients included state government agencies, cable TV firm, large insurance company, telecommunications firms, major national charitable organization.
1996 - 1997

Senior Project Manager

PSW Technologies

Account and Project Management responsibility for Dallas activities of Austin based consulting firm specializing in object oriented project consulting utilizing a proven development and management methodology.

  • Provided overall project management, managed development and software quality staff, architecture, and schedules for the implementation of a large client/server mortgage loan origination application.
  • Joined project in mid-stream.Improved customer relations, established policies, procedures, and development priorities to meet business goals.