2014 - Present
Partner with team members, outside service groups as well as technical support staff from other departments to address, resolve and close pending tickets on technical issues and minimize customer impact resulting from open trouble tickets. Department- Memorial Museum| New York, NY Work as a host liaison in all areas of the Memorial and Museum exhibit, as needed, as well as greet and engage patrons and their guests giving them historical facts about all artifacts on exhibit.
Master Control Operator
May 1990 - Aug 2015
TIME WARNER CABLE
MASTER CONTROL OPERATOR | Broadcast Operations| New York, NY In my role as MCO, one of my major duties is to propagate, maintain and facilitate all aspects of the video on demand content from all of the network television stations, as well as, all of the major cable providers. tasks include execution of all commercial insertion spot deliverables for the tri state area. Quality control on-air commercials for technical specs and content and provide system maintenance functions across the New York Eastern Region utilizing Sea Change Technology. Significant achievement includes: Maintained 100% client/customer satisfaction record throughout tenure, developing highly productive working relationships with all vendors such as: Arris, Sea Change, Ericsson, Divicom and all cable affiliates and TWC team members. Ensured all local commercial spots aired properly, maximizing company's AD Sales revenue.
Sales Associate/men's Designer
Dec 2014 - Jan 2015
Macy's Herald Square
Sales Associate/Men's Designer Suits | New York, NY Seasonal Engage customers and assist in suit selection and coordinate accessories to maximize customer tastes and close the sale. Product placement on selling floor to enhance foot traffic and generate sales of merchandise to generate sales of merchandise.
Nov 2014 - Nov 2014
New York City
Official Event Photographer/Freelance Work with all other media and press to capture the days' events of runners crossing the finish line. Liaison
Oct 2014 - Oct 2014
The Victor | New York, NY Halloween Land, Spooky Sports & Science Fair Benefiting Boys & Girls Club of America Work within the confines of the selected stations and assist in set up for event. Interact with all staff members, organizations and 600 children with station exhibits