- All FOH operational aspects: scheduling, interviewing, hiring, training and firing. Enforcement of all rules, regulations and company policies.
- Proficient on BOH functions, responsible for labor costs, ordering, POS micros system, P&L reports, maintaining employee records and menu items. Restaurant maintenance and all marketing.
- Developed business and acquired great relationships with customers.
- Increased late night business by hiring musicians and marketing.
- Strength in customer service and employee relations.
- Great at multi tasking and finding solutions when problems arise. Managed a team of 40 plus employees.
- Proficient on all systems including micros and open table. Detail oriented and success driven.