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Professional Summary:

Energetic and dedicated professional, with strength in management and customer service excellence in the hospitality industry. Exceptional interpersonal and communication skills, incredibly well organized and pays meticulous attention to detail. Proactive, creative and able to develop and build client relationships with a successful outcome.  

Objective:                

To bring my personal knowledge, extensive management experience, skills and passion to a supervisor position.

Work experience

Nov 2014May 2015

Restaurant Manager

The Villa

Responsibilities 

  • All FOH operational aspects: scheduling, interviewing, hiring, training and firing. Enforcement of all rules, regulations and company policies.
  • Proficient on BOH functions, responsible for labor costs, ordering, POS micros system, P&L reports, maintaining employee records and menu items. Restaurant maintenance and all marketing.

Accomplishments 

  • Developed business and acquired great relationships with customers.
  • Increased late night business by hiring musicians and marketing.
  • Strength in customer service and employee relations.   

Skills Used 

  • Great at multi tasking and finding solutions when problems arise. Managed a team of 40 plus employees.
  • Proficient on all systems including micros and open table. Detail oriented and success driven.
Oct 2005Jan 2015

Owner

Malibu Volleyball Lessons
      • Established and facilitate beach volleyball programs, specializing in middle school children.
      • Head Club coach for Palisades Club and Sunshine Club teams.
      • Head Coach for Freshman/Sophomore at Santa Monica High
      • Help develop a pathway for children to learn teamwork through sports while also building relationships that help connect the community as a whole.
Oct 2013Nov 2014

Sales Associate

Calypso St. Barth

           

      • Responsible for generating new clientele and creating events to increase sales
      • Personal shopper and stylist
      • Excel in cultivating and establishing personal relationships
      • Merchandising
      • Meet and exceed all sales goals presented.        
      • Responsible for hourly, daily and monthly sales goals.
Jun 2008Feb 2014

Owner

Old School Malibu

        

      • Guide the branding of a niche clothing line that focuses on the local culture of Malibu in the 1960’s, 70’s, and 80’s.
      • Develop marketing and merchandising strategies to stay current with emerging market trends.
      • Oversee and manage the implementation and use of inventory control.
      • Have proprietary oversight of production line merchandise.
      • Manage and control all financial interests.
May 2001Aug 2007

Owner

The Gifted Pail
      • Envisioned an opportunity in a new market to create and sell high-end assorted gifts to individual and corporate accounts, primarily movie studios.
      • Developed a marketing and promotion plan that led to sales of product to more than 100 national gift and children’s stores.
      • Established and designed original decorative storage containers that led to mass production.
Jan 1997Nov 2000

Director of Enrichment Program and Summer Camp

Seven Arrows School
      • Created a well-received multi-cultural “travel the                       world” themed summer camp.
      • Responsible for budgetary oversight and curriculum, worked closely with school board to meet deadlines and expectations.
      • Managed 20 employees.
      • Tasked with providing kids from 1 to 12 years the opportunity to experience specific cultures through sports, music, art and language.
      • Designed and successfully implemented various programs to culturally and physically enrich children.

 

Nov 1995Jan 1997

Athletic/Youth Director

Bel-Air Bay Club
      • Organized all adult athletic tournaments and events for club members.
      • Director of BABC summer camp program for member’s children and their guests.
      • Responsible for athletic and youth program budgets.
      • Managed all summer employees.

 

Education

Sep 1989Jun 1990

Certificate Hotel/Restaurant Management

Loyola Marymount

Certificate Program for Hotel and Restaurant Management.

Sep 1985Jun 1986

General Education

Santa Monica City College

General Education

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*References upon request