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Work experience

20132014

Lead Collections/Customer Service Rep

NCO

-inbound and outbound customer service based collections for debts owed to the city or state govt for transportation,unemployment, and other govt related debts

-rep that new hires on team would shadow before they joined the floor

-help employees in any way needed if supervisor was busy or unavailable 

20122013

Picker/Sorter/Tagger

The Limited 

-picking,sorting,tagging,& packaging of new products to arrive in stores in the U.S. as well as a handful of other countries

20102012

Lead Collections Rep

iQor

-inbound and outbound collections for credit card debts owed to various companies owned by GE Money Bank(JC Penny, Dillard's,Walmart,ect)

-enroll customers on a wide range of payment plans based on their financial situation & and multiple variables per the payment plan

-rep that new hires on team would shadow before they joined the floor

-help employees in any way needed if supervisor was busy or unavailable 

20092010

Team Leader/Sales Rep

Direct Energy

-Door to door sales rep and team leader in charge of training new employees

-enrolled customers on various payment and price protection plans(per their economic situation) to make their gas and electric bills more affordable

-trained new employees on the intricacies of a plethora of plans that the company had to offer

-prepare new employees for customer interaction and coach them on how to negotiate,rebuttal,and compromise 

Education

20092009

Columbus State University
20062007

Associate Degree

Trinity Valley Community College
20042006

Kansas State University

Skills

Mental Agility
Negotiation
Attitude
Communication 
Time Management
Attention To Detail

Summary

Their are natural qualities in some people that are tailor made for a sales based work environment. I have always been a bright spirited people person who excelled in situations that called for me to use my personality,as well as my cognitive ability. Although I'm self driven & self motivated, activities that are team oriented feel at home to me. I feed off being around like minded individuals who are striving for success. With a personality and attitude that makes each day of work easier for the people around me, along with skills that are essential for sales, I am excited about the possibility of being apart of the State Farm family.