Romunn Grigsby

Sales Rep

Work History

Work History

Lead Collections/Customer Service Rep

2013 - 2014
NCO

-inbound and outbound customer service based collections for debts owed to the city or state govt for transportation,unemployment, and other govt related debts

-rep that new hires on team would shadow before they joined the floor

-help employees in any way needed if supervisor was busy or unavailable 

Picker/Sorter/Tagger

2012 - 2013
The Limited 

-picking,sorting,tagging,& packaging of new products to arrive in stores in the U.S. as well as a handful of other countries

Lead Collections Rep

2010 - 2012
iQor

-inbound and outbound collections for credit card debts owed to various companies owned by GE Money Bank(JC Penny, Dillard's,Walmart,ect)

-enroll customers on a wide range of payment plans based on their financial situation & and multiple variables per the payment plan

-rep that new hires on team would shadow before they joined the floor

-help employees in any way needed if supervisor was busy or unavailable 

Team Leader/Sales Rep

2009 - 2010
Direct Energy

-Door to door sales rep and team leader in charge of training new employees

-enrolled customers on various payment and price protection plans(per their economic situation) to make their gas and electric bills more affordable

-trained new employees on the intricacies of a plethora of plans that the company had to offer

-prepare new employees for customer interaction and coach them on how to negotiate,rebuttal,and compromise 

Education

Education

2009 - 2009
Columbus State University

Associate Degree

2006 - 2007
Trinity Valley Community College

2004 - 2006
Kansas State University

Skills

Skills

Mental Agility

Negotiation

Attitude

Communication 

Time Management

Attention To Detail

Summary

Their are natural qualities in some people that are tailor made for a sales based work environment. I have always been a bright spirited people person who excelled in situations that called for me to use my personality,as well as my cognitive ability. Although I'm self driven & self motivated, activities that are team oriented feel at home to me. I feed off being around like minded individuals who are striving for success. With a personality and attitude that makes each day of work easier for the people around me, along with skills that are essential for sales, I am excited about the possibility of being apart of the State Farm family.