Outpatient Rehab Manager
Yale-New Haven Hospital Saint Raphael Campus
New Haven, CT
Managing large outpatient rehabilitation department at three locations (New Haven, Branford, and Hamden). Interdisciplinary team including physical, occupational and speech therapy and oversight of occupational rehabilitation program. Key Accomplishments: Responsible for review of all staff including 15 therapists and additional support staff. Mentoring professional staff regarding timely documentation and proper practices in compliance with Medicare guidelines. Implement and monitor all departmental quality assurance programs. Conduct all other peer review and tracking programs per TJC guidelines. Partnered with Human Resources to obtain full staffing. Leading WorkWell Functional Capacity Evaluation, Functional Job Descriptions, and Work Site Assessments for client companies. Providing regular staff educational programs covering evidence based clinical issues, documentation, and professional practice. Successful during recent Joint Commission survey with zero department findings. Worked with Leadership Team in preparation for Joint Commission with extensive training. Trained staff in use of EPIC EHR system and continue to work with EPIC team to develop improvements and reports to benefit the organization. Currently working with EPIC team on Optimization tools for improving therapy documentation. Serving on the Yale-New Haven Hospital Safety Committee, Rewards and Recognition Committee, Rehab Representative for the ICD10 Implementation Workgroup, and Managerial Advisory Committee. Working towards Six Sigma Certification through Institute for Excellence. Center Coordinator for Clinical Education for outpatient facilities on our campus. Participating representative to Connecticut Hospital Association Rehabilitation Directors meetings.