Rohan Reid

Rohan Reid

Work History

Work History
Nov 2013 - Present

Vice President - Backup Engineer - Tivoli Storage Manager Subject Matter Expert

BNY Mellon INC

Enterprise wide responsibility designing, deploying, managing and supporting the Company's Data Protection Strategies using Tivoli Storage Manager (TSM).

  • Provide third level support for all critical issues impacting TSM and or Datadomain, as well as an escalation point for all critical issues requiring major decisions.
  • Manage and support all Data Domain deployment and overall management, this includes firmware upgrades as necessary and daily support.
  • System design and architecture of the Backup and Disaster Recovery landscape, providing solutions on-demand as necessary to various customers, this includes full management of all TSM servers, including day-to-day server side management and support.• Responsible for planning, Designing and implementing DR and backup strategies for incorporating and protecting all legacy data.
  • Serve as a subject matter expert on Tivoli Storage Manager, backup, data protection and data recovery endeavors. This includes all future expansions, hardware and software changes and refreshes, and system upgrades
Dec 2011 - Nov 2012

Senior Data Protection and Backup Engineer

First Citizens Bank

Full Enterprise wide responsibility for Data protection and Disaster recovery within the organization, this includes:

  • Responsibility for Total Systems Design and architecture of the Backup and Disaster Recovery landscape, this includes full management of all TSM systems running on AIX 5.3 and 6.1.
  • Plan, co-ordinate and effect all upgrades as necessary. TSM (5.5, 6.1 & 6.2.3), TDP and BA Clients as well as AIX 5.3 and 6.1 server.
  • Responsible for planning and implementing data protection and backup strategies for newly acquired bank’s legacy data.
  • Serve as a subject matter expert on all backup, data protection and data recovery endeavors. This includes all future expansions, hardware and software changes and refresh.
  • Support all Audit related endeavors, including but not limited to provided all required information as necessary.
  • As part of a larger storage team, perform the daily backup validation, node addition and removal, system performance tuning, storage addition, in a Netapp, HDS, Protectier and XIV space.
  • Planned and successfully implemented the Bank’s last FDIC Disaster Recovery Test (March, 2012).
  • Planned and effect the banks Enterprise Email System – Exchange Data Protection move from Data Protection Manager (DPM) to TSM.
  • Re-design and re-architect the Enterprise wide backup landscape to incorporate a new Datacenter for DR, colocation, and redundancy.
  • Full responsibility for all daily support of our data protection space, this includes problem remediation, systems support, maintenance, performance tuning and upgrades as necessary. 
  • Planned and effect all our mandatory Disaster Recovery exercises. 
Jun 2010 - 2011

Sr. Backup Admin & Unix System Adin

Freudenberg IT

Full responsibility for the entire Backup and DR landscape. This includes six (6) TSM servers versions 5.5.3 to version 6.2.4 running on AIX and Linux, backing up more than 3000 nodes. With full responsibility for the following:

  • All TSM server design configuration, this includes designing all connectivity to SAN for disk and storage pools, and switches for drive connectivity. 
  • All TSM server installations, including OS, TSM software installation and configuration.
  • Install, configure and manage DB2 databases in support of TSM 6.x 
  • Install, manage and configure Sybase backup servers, to facilitate TSM backup of ASE.
  • Deliver 24x7 on-call support for all high priority issues world-wide, this includes supporting additional TSM servers in Germany and China.
  • Troubleshoot all client side backup issues on Windows, Linux AIX and HP-UX.
  • Trouble shoot all Application related backup issues, to include but not limited to SAP and SAP brtools.
  • Troubleshoot all Database backup issues on Oracle, and DB2 and across various backup tools such as RMAN and SAP/BR tools.
  • Manage and maintain the TSM Lanfree environment, including but not limited to all installations, configurations and daily management.
  • Part of a dedicated team of Unix/linux administrators responsible for the enterprise wide Linux, HP-UX and AIX support, this included:
    • Installations of all Unix systems on both physical and virtual platforms across AIX, HP-UX and Linux.
    • Configuration, management and overall support of all daily systems management, across 2000+ VMware systems and 1200 physical systems.
  • Plan, co-ordinate and effect all upgrades as necessary. TSM (5.5, 6.1 & 6.2.3), TDP and BA Clients as well as AIX 5.3 and 6.1 server.
Feb 2003 - Jun 2010

Senior Systems Engineer


Provide full technical support to our customers (the US Gov/Military) in Europe, in the areas of Storage, Data Protection/Backup and Unix. Design and Configure complex high end and midrange systems based on customer's stated requirements, assess and analyze our customer's current Data Protection Strategies and provide full scale architecture design for all levels of Data Protection:

  • Storage Area Network design, procurement and implementation.
  • Manage and support all Backup implementations across EMEA (TSM & Commvault), this includes installations, upgrades, Migrations as necessary.
  • RDBMS and middleware analysis development and implementation, as well as OS design acquisition and implementation.
  • Lead and managed complex projects from design through implementation and rollout involving various hardware, software and platforms, develop plans, procedures and policies based on pre-existing conditions, threats, or limitations.
  • Effect knowledge transfer to customers in the areas of Information assurance, Security, Contingency planning, Solaris System Administration, Storage Area Networks, this is normally in the form of formalized class room training, group presentations and document development.
  • Interface with Vendors and customers to ensure timely acquisition and rollout of hardware, software and or Turnkey solutions as necessary.
  • Solaris System support to all customers across the entire European theatre, this includes hardware problems, system configuration issues, storage requirements and procurement, knowledge transfer on key areas such as storage and Solaris 10
Jun 2006 - 2010

Senior Systems Engineer & Major Incident Manager

BNYMellon Corp
  • Part of an overall Unix System administration support team that manage and maintain the company wide distributed environment this included application support for all internal and external facing applications, Tivoli Storage Manger, Lotus Notes back end as well as various other custom built internal applications.
  • Manage the entire weekend support staff responsible for jobs automation, OS break fix on Sun Solaris and AIX.Responsible for all problem identification, troubleshooting and resolution on all the problems across the entire company infrastructure, world-wide.
  • Acts as second and third level support for software and hardware issues, and second level support for all application related issues.
  • Report on specific projects and advise on technology exposures.
  • Interface with senior management for ongoing project management and presentation of plans to peer groups.
  • System performance analysis to determine tuning, disk management, kernel and configuration issues. 
  • User support, for various groups and organizations within the local environment and overseas.
  • Manage all major incidents deemed high, severe or critical to the organization’s continued productionoperations,  covering hardware, software and or logistical in nature. Co-ordinate with Incident Manager’s, Incident Coordinators, Incident Owners, Vendors and partners in an effort to mitigate and or remediate outstanding issues with a view to preventing the problem from escalating while ensuring that other issues does not occur.  Manage the weekend support staff responsible for jobs automation, OS break fix on Sun Solaris, AIX and Windows. Responsible for all problem identification, troubleshooting and resolution on all the problems across the entire company infrastructure, world wide.
Feb 2003 - Jun 2006

Senior Technical Instructor

Datey Eyrich GmbH
  • Design and develop advance technical curriculum for various technologies and subject matters. This includes research where necessary, testing where applicable, developing various delivery methods.
  • Design and develop technical curriculum for emerging technologies as required by high end business and government entities
  • Taught various technical courses to various government entities such as NATO, and the US Armed forces in Europe. This includes courser delivery in the following areas:
    • Unix Systems Administration,
    • Ethical Hacking
    • Microsoft Office suits
  • Prepare and deliver various hands on curriculum, to facilitate practical applications of the following technologies such as Unix, and Storage. This includes on the job/ onsite delivers as well as in classroom deliveries
Sep 2000 - Jan 2003

Project Manager/Team Lead/Unix Administrator


Manage a team based in the US and France, that is responsible for the following:Developed and implemented standardized procedures to help track Operation’s inventory, after a four-company merger. This included all hardware, software, maintenance and support contracts, resulting in a six million dollar cost savings plus an additional four million dollar cost avoidance.

  • Developed a company-wide strategy for a worldwide storage consolidation, involving various SAN (Storage Area Network) solutions from different vendors, such as EMC, HDS, SUN, HP and MTI. As well as various Operating Systems running different applications. This enabled the company to transparently transitioned its infrastructure-based applications from four separate companies into one worldwide Operation unit.
  • Part of a team of Unix System administrators supporting the company wide distributed environment. With over all responsibility for all day to day operations, regarding system integrity, and continued operations of designated servers, including many variations of Sun Enterprise systems such as E250, E450, E3500, E5500 etc and HPUX. I also provided backend support for business critical applications,
  • System performance tuning, system maintenance on HP-UX and SUN Solaris. File system development and maintenance using LVM, and Veritas Volume Manager. Disaster recovery, business impact planning and implementation.  I also wrote custom scripts to automate and implement database backups. Manage and implement database security by implementing password and resource management procedures. This includes managing privileges, and roles.
  • All Legato Networker server installations, including OS,  software installation and configuration to support our backup infrastructure.