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Rohan Lachhwani

Food & Beverage Associate at Westin Hotels Dubai

Work History

Oct 2014Present

Food & Beverage Associate

Westin Dubai Mina Seyahi Beach Resort And Marina

Responsible for meeting the guest expectation and satisfaction levels through the medium of skilled service. Minimizing the bridge between the guest expected service and the actual service provided, understanding the needs of each guest and meeting those needs appropriately by altering the service accordingly. Having extensive knowledge about Food and beverages, and being updated with the past, current and future trends of hospitality industry which gives me better ways to satisfy a guest

Aug 2013Oct 2014

Food & Beverage Ambassador

Sofitel Mumbai BKC

worked in the restaurant named Tuskers Which also won the best vegetarian fine dine restaurant for THREE consecutive years by the "TIMES FOOD" Magazine. Following the sequence of service according to the international fine dine standards were one of the key jobs, guest satisfaction level should be met as each given point of time. having impeccable knowledge about wine and food pairing was a add on. working in the bar and making classic cocktails was one of the description as well. maintaining accruals, inventory of the restaurant and bar where some of the job responsibilities    

Education

Jun 1995Jun 2008

St. John Evangelist High School

Certifications

Jul 2010Jul 2013

Post Graduate Diploma in Event Management

EMDI Institute Of Media And Communication
May 2010Aug 2011

Bar & Beverage Management

Bacchus Beverage Academy

The Bartending course given me an idea of the beverage industry and passionate me to move in the beverage industry and strive for a career 

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Hospitality management has given me an opportunity to explore the the field to the limits, its also provides me with a fair chance to explore the world at the same time. being engaged with the current trends of the world and keeping up with the pace  of the fast growth rate and development in each corner of the world. Working in hospitality industry gives you a better understanding of human needs and how do they change at rapid rate. armed with certifications like Bartending & bar management, And event management are the add on as it help me to be a good planner and analyst  and thinking strategically