Dinesh Kumar

Work History

Work History

System Engineer

Dec 2013 - Present
HCL Services Ltd
Virtualization and System Engineer-, Jaipur As the part of specializing in Data Centre Virtualization, Server and Network technologies responsibility of Implementation, Mentorship, Knowledge Transfer, Supporting, Planning, Designing and acceptance Signoff while building virtualized infrastructure solutions for customers and operational support of all aspects of Data Centre Virtualization, Storage and Network Infrastructure including servers, desktops, networks, VOIP system and storage. Understanding of virtualization products and be able to troubleshoot and resolve software, hardware, configuration and operational problems across the Cisco, VMware and Microsoft platforms. Technical documentation of problems and resolution for future reference Responsible for Incident, Problem, Change Management and Service Request As per ITIL Standard, Raise the Helpdesk Ticket against any issue & Solving the issue according to the Ticket

Network Support Engineer-Hcl

Jun 2012 - Feb 2013
HCL
Network Support Engineer- Info system, Jaipur Responsible for the Data Centre LAN and WAN network configuration, implementation maintenance and troubleshooting support as well as analyze network traffic and provide capacity planning. Managing & maintaining backup and failover configuration of all Server and Network devices and Ensure network and IP connectivity of all workstation, application servers, and back-end office infrastructure and IP address management like sever, router, switch, Wi-Fi access point, printer Test network device after new configuration and implementation

System and Network Support Engineer-Micro

Jul 2009 - Jun 2012
Micro Systems, Udaipur
System and Network Support Engineer- ­

Education

Education

B.Eng

2009
University of Rajasthan