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ROGER  DASILVA

INTERNATIONAL BUSINESS SALES AND MARKETING PROFESSIONAL

Work experience

DEC 2015Present

Account Manager

RED PANDA CO, LLC - Los Angeles, CA

Successful co-founder and director of sales, account management, sourcing and logistics operations of consumer goods on Amazon and other e-commerce marketplace platforms

JUL 2012DEC 2015

Accounts / Operations Manager

ARISTA PASSPORT AND VISA SERVICE, Inc - Burbank, CA
  • Established operation processes and business development
  • Managed high-profile corporate clients accounts

  • Directed sales, marketing, prospecting and retention of existing clientele
  • Authored and managed public-facing website content and design publishing in WordPress, form templates for internal and client-facing printed materials
  • Created and promoted social media marketing and page management (Facebook, Twitter, Yelp)
  • Hired and managed office personnel, vendors and contracted partners
JUL 2011FEB 2012

MICROSOFT Accounts Representative

ARVATO - Santa Clarita, CA
  • Delivered IT solutions to international CIO executives and IT directors
  • Provided bilingual(English-Portuguese) support to Microsoft resellers and partners using  cloud-computing services (Office365, CRM Dynamics, Windows Intune, AZURE and BPOS)
  • Managed cloud-based software sales and support cases  for customers  with billing, technical and operational issues
FEB 2010JUN 2011

Business Development - South America

FONYU MACHINERY    - Taiwan
  • Directed new business development (sales, marketing, distribution, logistic operations and partnerships) in Brazil  

  • Established relationships with high-level technical sales presentations and customized capital equipment quotes to business owners, C-level executives and decision makers 

  • Managed all import/export operations with multi-language sales staff, customs agents and key partners 

  • Coordinated business meetings for international executive teams in Brazil  

  • Customized and procured international travel support with logistics, visas, passports and permits for trade shows, conferences and exhibits
DEC 2010MAR 2011

English / Portuguese Subtitling

CAPTIONMAX - Burbank, CA
  • Expert English to Portuguese translating, subtitle editing and coding for TV series 

  • Implemented real-life, multi-discipline localization solutions of English scripts into Portuguese 

  • Real-time language consulting and localization
JUL 2009FEB 2010

Business Development - South America

SUTHERLAND PRESSES - Malibu, CA
  • Directed international sales of capital equipment made in Taiwan to the auto industry in South America 

  • Performed specialized technical interpreting and translations (English/Portuguese) in international trade shows in the U.S and South America 

  • Generated sales leads and new customer database for multimillion-dollar B2B sales pipelines 

  • Created localized technical materials for the sales and marketing efforts in Brazil
  • Managed all import/export operations, customs and logistic partnership strategies in Brazil  
20052009

Founder/Managing Director,

EXPERT VISAS AND PASSPORTS - Beverly Hills, CA
  • Provided customized visas, passports and immigration consulting services and solutions. Clients included Universal Studios, Walt Disney Studios, The Carlyle Group, Qualcomm, etc.
  • Directed all corporate and leisure customer service and operations management
  • Designed and managed the company website and online customer support
  • Managed all accounting and business banking operations
OCT 2000AUG 2005

Consular Liaison / Office Adminstrator

CIBT, Inc - Boston, MA / Los Angeles, CA
  • Procured and expedited international visas, passports and travel documents 

  • Represented corporate clients at foreign consulates and federal government offices 

  • Directed the New England operations and corporate accounts management operations 

NOV 1999 JUN 2000

Media Specialist

POPSTICK
  • Collected, tested, encoded and edited digital music files


  • Organized and cataloged music library for on-demand streaming deployment 

  • Created digital library and playlist-based webcast programs  

DEC 1993FEB 2000

Specialist

CONSULATE-GENERAL OF BRAZIL - BOSTON, MA
  • Coordinated the establishment of the Consulate-General of Brazil in Boston
  • Directed U.S. and Brazilian diplomats in various political, cultural and commercial ventures and programs in the public and private sectors
  • Supervised customs and relocation logistics services to immigrants and international travelers
  • Created and ran the passport and travel visa departments
  • Provided high-level legal and court assistance, interpretation and translation services

Education

19871990

B.A.

UFF - Rio de Janeiro, Brazil

Geography

19841987

Tech High School

ENCE - Rio de Janeiro, Brazil

Statistics

Skills

Languages

English - fluent

Portuguese - fluent (native)

Spanish - conversational

Business Productivity

Mac OS • Windows • Cloud Computing and SaaS • Microsoft Online Services Office365 Certification • Google Apps • Salesforce • Zoho • ACT! • GoToMeeting • TeamViewer • Social media platforms • WordPress, light HTML coding, editing and desktop publishing • bilingual copywriting • Logic • iMovie