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Summary

Degree in Mechatronic Engineering with a BSc in Science and Technology;

5 years IT infrastructure experience working with project implementation, server administration and trading desk support;

Data center, backup and storage management;

Full lifecycle experience in application management;

Good relationship with users and business areas focused on quality and problem solution;

Excellent written and verbal skills in Portuguese and English to a wide variety of senior managers across the organization;

GTIS leader in Sao Paulo office;

Dual Nationality: Brazilian and Portuguese (EU Passport)

Education

Work experience

April 2016Present

Senior Infrastructure Services Analyst

Barclays Bank

Main Activities:

- End to end IT Production management;

- GTIS leader in Sao Paulo office;

- Project manager alongside New York and London teams (Production Datacenter Decom; Sao Paulo Office Exit);

- Full Lifecycle IT implementation of the new Rep office;

Jan 2014April 2016

Technology and Infrastructure Analyst

Barclays Bank

Main Activities:

- First point of contact to any server-related matter, problems, setup, hardware racking and upgrades;

- Support to front and back-office users;

- Liaise with New York and London teams regarding local infrastructure issues;

- Information Security Administration;

- Replace the main application cluster to a new hardware kit;

- IT policy and documentation maintenance;

Aug 2012Jan 2014

IT Intern

Barclays Bank

 Main Activities:

- Audit Reporting;

- Local systems administration;

- Voice maintenance (voice recording, VOIP and IPC);

- DC maintenance;

- Mobile support (blackberry enterprise server / Good technology);

- Liaise with local vendors to solve hardware issues (servers, desktops and printers);

Certifications

Dec 2013

TOEFL iBT

ETS - Educational Testing Service

Score: 107/120

Aug 2014

Bloomberg User Certification

Bloomberg L.P.

Languages

English - Fluent;

Spanish - Advanced reading and conversation, basic writing;

Portuguese - Native speaker