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Summary

Mechatronic Engineer with a BA in Science and Technology;

4 years IT infrastructure experience working with project implementation, server administration and trading desk support;

Good relationship with users and business areas focused on quality and problem solution;

Well versed in data center, backup, storage and telecom routines;

Experience in application release management;

Excellent written and verbal skills in Portuguese and English to a wide variety of senior managers across the organization;

Dual Nationality: Brazilian and Portuguese (European)

Education

Aug 2011Aug 2016

Engineer's degree in Mechatronics, Robotics, and Automation Engineering

UFABC - Universidade Federal do ABC
Jan 2009Jan 2013

Bachelor's degree in Science and Technology

UFABC - Universidade Federal do ABC

Work History

Jan 2014Present

Technology and Infrastructure Analyst

Barclays Bank

Main Activities:

- First point of contact to any server-related matter, problems, setup, hardware racking and upgrades;

- Support to front and back-office users;

- Liaise with New York and London teams regarding local infrastructure issues;

- Information Security Administration;

- Replace the main application cluster to a new hardware kit;

- Liaise with local vendors to solve hardware issues (servers, desktops and printers);

- IT policy and documentation maintenance;

Aug 2012Jan 2014

IT Intern

Barclays Bank

 

Certifications

Aug 2014

Bloomberg User Certification

Bloomberg L.P.
Dec 2013

TOEFL iBT

ETS - Educational Testing Service

Score: 107/120

Languages

English - Fluent;

Spanish - Advanced reading and conversation, basic writing;

Portuguese - Native speaker