Licensed Health Agent
I sale Kaiser Permanente Health insurance to Medicare recipients and provide them with exceptional and professional customer service, as well as educate them on how our plans work with Medicare.
I have been nominated for employee of the month 3 times and recieved the award once for overall excellent service. I was involved in training new agents on the phones withocl calls, to make sure all agents are ready to take live calls. Also I have been a mentor on the production floor to assist Amy agents needing assistance.
The ability to stay focused in a fast paced environment.
Ability to defuse irrate prospects or clients.
To go above and beyond the client's or the companies expectations.
Was able to learn and use all resources available me with minimal or no supervision.