Certified and skilled Technology Professional with eighteen years experience in the technology field; those eighteen years have been in the financial industry and with the military. Background includes system integration, network security, team management, project management, and implementation of new technologies in a LAN/WAN environment as well as designing, installing, documenting, and maintaining multi-protocol and multi-domain networks. Possesses superior communication and leadership skills and easily interacts with management and staff.
Oct 2007 - Present
Manager, Technical Services
U.S. CENTRAL FEDERAL CREDIT UNION
Manages a team of engineers and technicians in the Technical Services department that designs complex server networks; installs, configures, conducts troubleshooting, and maintains server and workstation based components of existing/new networks and associated assemblies; facilitates the successful completion of all projects executed by the department; the Technical Services department leads advanced enterprise projects and perform associated research; the department maintains and designs complex e-mail systems, Citrix farms, VMware ESX clusters and storage area networks.
Dec 1998 - Present
Information Systems Supervisor
AIR NATIONAL GUARD
Supervises a team of engineers that designs and maintains fixed and remote computer network systems; performs activities such as configuring, troubleshooting and monitoring network servers and associated hardware. Handles client/server multi-user system support including network management and network administration; performs microcomputer fault isolation and restoration actions; and provides support and training for micro and multi-user computer systems.
Aug 2003 - Oct 2007
Senior Systems Engineer
U.S. CENTRAL FEDERAL CREDIT UNION
Designs complex server networks; install, configure, conduct troubleshooting, and maintain server based components of existing/new networks and associated assemblies; facilitate the successful completion of all projects executed by the department; lead advanced enterprise projects and perform associated research; maintain and design complex e-mail systems, Citrix farms, VMware ESX clusters and storage area networks.
Jun 2003 - Aug 2003
Systems Engineering Consultant
Worked with U.S. Central�s Systems and Security Engineering departments to evaluate and solve technical problems; produced detailed documentation on systems, processes, and software; evaluated and recommended software tools and utilities to assist engineers with system and security administration; performed server installation and configuration; installed and performed tests on server security applications.
Oct 2000 - Apr 2003
Senior Systems Engineer - Assistant IT Manager
APPLIED CARD SYSTEMS
Designed complex server networks; installed, configured, conducted troubleshooting, and maintained server based components of existing/new networks and associated assemblies; facilitated the successful completion of all projects executed by the department; led advanced enterprise projects and performed associated research; assisted the department manager in supervising, mentoring and training associates; and served as the primary point of contact for Information Security on advanced enterprise-wide projects and investigations.
Sep 1999 - Jun 2001
Information Technologies Instructor
ACADEMY OF CAREERS AND TECHNOLOGY
Conducted technical training programs; determined training objectives; wrote training programs, including outline, text, handouts, and tests; designed laboratory exercises; lectured class on safety, installation, maintenance, and repair of computers and network equipment; administered written and practical exams; and wrote performance reports to evaluate trainees' performance.
Jan 1999 - Oct 2000
Field Systems Engineer
COMPUTER CARE, INC.
Installed, analyzed, and serviced systems and network equipment; maintained relations between the customer and the organization on all network and system engineering matters; determined and recommended the products or services that best fit the customers' needs; identified areas for product improvement or new product development; and prepared product specifications.
Apr 1990 - Nov 1998
U.S. AIR FORCE
Installed new software releases and system upgrades; installed patches and resolved software related problems; provided technical support and training to network clients; maintained network systems; managed user accounts; implemented security procedures and policies; and conducted inventories and inspections.