Conference & Event Manager
$1.2 Million in 3 month, 12 Full-time and 80 Part-time Employee, Collegiate Conference & Event Service Division
Generated $1.2 Million in three months by managing team of twelve to coordinate all housing, meals and function space for over 18,000 conference guests. Maximized use of all university facilities, including a 17-room Conference Center, 89 room hotel, and 18-hole PGA rated Golf Course .
· Created six stand-alone training programs, ROI increased sales by $68,000 in first year, $43,000 in second year of implementation.
· Full life cycle recruiting, supervision, training, and performance management of 12 staff. Developed and implemented process to ensure retention, recognition, quality performance, and capture employee experience data.