Work History

Work History

Conference & Event Manager

Conference Center & Inn at Clemson University

$1.2 Million in 3 month, 12 Full-time and 80 Part-time Employee, Collegiate Conference & Event Service Division

Generated $1.2 Million in three months by managing team of twelve to coordinate all housing, meals and function space for over 18,000 conference guests. Maximized use of all university facilities, including a 17-room Conference Center, 89 room hotel, and 18-hole PGA rated Golf Course .

·  Created six stand-alone training programs, ROI increased sales by $68,000 in first year, $43,000 in second year of implementation.

·  Full life cycle recruiting, supervision, training, and performance management of 12 staff. Developed and implemented process to ensure retention, recognition, quality performance, and capture employee experience data.

Apr 2013 - Apr 2014

Corporate Human Resource Generalist

Associated Wholesale Grocers, Inc.

$9 Billion, 3,600 Employee, 9 Division Nation-wide Wholesale Grocers Cooperative

¬  Reported directly to the VP of HR overseeing human resource functions  for over 600 employees across 9 divisions and $9 billion in annual revenue

¬  Supported Corporate HR Team providing insight and expertise for 3,600 total employees nationwide

¬  Decreased time to fill open position by more than 50%, saving thousands in wasted time, productivity and quality of hire

¬  Redesigned the hiring process which lead to a 41% increase in corporate employee onboarding

¬  Lowered healthcare costs by creating and implementing a Corporate Health and Welfare initiative

¬  Organized and led Kansas City Corporate Challenge efforts representing AWG resulting in the largest employee turn out in four previous years

¬  Wrote company’s winning Ingram’s 2013 Top 25 Best Places to Work in Kansas City submission

¬  Subject Matter Expert regarding HR practices, procedures and policies

¬  Resolved employee conflicts, complaints, grievances and consulted corporate executives on employee relations issues

¬  Performed business analysis, market research and developed succession plans, recruiting strategies and training programs

¬  Updated all employee manuals, handbooks, procedural guidelines and compliance materials

Nov 2011 - Feb 2013

Director, Human Resources

Capitol Concierge

$15 Million, 270 Employee, 7 Division, Nation-wide Personal Services Firm

¬  Oversaw all human resources functions for the entire concierge services company with 270 employees, 7 divisions, over $15 million in annual revenue

¬  Managed, led and directed a team of 2 reports; a generalist and a coordinator

¬  Increased HR visibility and communications by updating all employee handbooks, policy manuals and corporate guidelines which created structure and consistency

¬  Solved ongoing issues with payroll and scheduling while streamlining workflow processes

¬  Automated several HR metrics and processes such as onboarding, payroll and exit interviews

¬  Managed payroll functions and recruiting specifically the open CFO position

Apr 2010 - Jul 2011

Human Resources Manager

THE CENTECH GROUP, Inc.

$150 Million, 450 Employee, Nation-wide Federal Government IT & Program Management Contractor 

¬  Oversaw HR and Recruiting duties of Department of Defense contracts

¬  Managed and led two direct reports and a recruiting team

¬  Resolved a major pre-existing EEO issue within the talent acquisition and recruiting process through audits and documentation

¬  Saved over $130,000 in recruiting costs while maintaining 98% service goals

¬  Reduced employee benefit costs by $80,000 initially and maintained low costs subsequently

¬  Designed and led an extrication strategy downsizing, streamlining and reorganizing the company

Jul 2008 - Feb 2010

Sr. Human Resources Generalist

RAFFA, P.C.

$33 Million, 250 Employee, Top 100 Accounting & Professional Services Firm

¬  Promoted to Sr. HR Generalist within a year by using fundamental HR practices and procedures

¬  Generated $125,000 in revenue by selling training sessions to external clients

¬  Integrated and implemented new scheduling and performance management software which resulted in increased usage, earning potential and efficiency

Jan 2007 - Jul 2008

Human Resources Manager

American Institute for Cancer Research

$5 Million, 100 Employee, National Non-Profit Organization         

¬  Implemented and administered fundamental human resources structures which increased departmental consistency

¬  Streamlined several processes which saved over $120,000 and cut operational and production costs while managing two department budgets

¬  Developed a health and wellness program introducing employees to experts in nutrition, safety, physical and mental health

¬  Oversaw employee relations management resolving conflicts building employee confidence

Jan 2004 - Jan 2007

Human Resources Generalist

Target

$32 – $48 Million, 285-450 Employee,  Big Box Retailer

¬  Performed a compensation analysis which led to a 6% increase in retention and base-rate wages

¬  Led 40-team HR hurricane relief unit after Katrina and Rita to restore operations and staff stores

¬  Implemented new timekeeping, scheduling, benefits enrollment, and HRIS systems for 12 stores

Education

Education
1999 - 2001

MS

Clemson University

Graduate Student Government President

1995 - 1999

Bachelor of Arts

Clemson University

Skills

Skills

Training & Development

Benefits

Recruiting

Employee Relations

Certifications

Certifications
Jun 2008 - Jun 2014

Senior Professional in Human Resources (SPHR)

HRCI/SHRM