• Westlake OH

Robin Glueck

Sales Representative: Revenue-Focused Top Performer and Sales Driver

Advanced, sales representative with 10+ years of proven performance and thrives in competitive environments. Exceptional abilities in relationship building, customer service, teamwork, and implementing a strong sales culture. Progressive history of obtaining new accounts through benefit selling and superior follow-up.

Sales Experience

Work History

Assistant Branch Rental Manager 

Jan 2015 - Present
Enterprise Rent-A-Car
  • Manager of sales who leads by example and sets high expectations creating a competitive sales culture
  • Immediately promoted into Assistant role at a Tier-A location upon completion of Manager Trainee Program
  • Aggressively contact prospective local corporate accounts to generate interest in our service and close agreements on Sales Calls with our Business Rental Team in order to grow the branch
  • Trains and sculpts sales and customer service to Manager Trainees and Assistants in order to further their career
  • Controlling a fleet of over 370+ vehicles is essential in running a profitable branch and exceeding customer expectations
  • Responsible for sales numbers produced by a team of five full-time employees and eight part-time employees
  • Responsible for day-to-day maintenance on Branch’s Accounts Receivable


  • In regards to branch profitability, Raised and Grew each sector of the location’s business each month YTD; (Sales, Growth, Average Rate, etc.)
  • Consistently performing on Group Sales Matrix placing #3 top performer in my role last 3 months, Enterprise Rent-A-Car
  • Group Matrix Sales Performer in Assistant Role in 2015, Enterprise Rent-A-Car
  • Producing top 5 in the group Insurance Product Sales as a Branch in 2015, Enterprise Rent-A-Car
  • Fleet growth of over 100 cars in 2 months June-August 2015, (38.4% growth) Enterprise Rent-A-Car
  • Producing Branch High Insurance Product Sales in July 2015, Enterprise Rent-A-Car

Manager Trainee/Assistant

Feb 2014 - Dec 2014
Enterprise Rent-A-Car
  • Immediately took on Assistant Branch Rental Manager role/responsibilities at a Tier-A branch
  • Fully adjusted to solely running the 200+ fleet in absence of Branch Manager
  • Primarily responsible for producing optimal individual Sales numbers and placing top ranking on monthly sales matrix in order to become promoted
  • Continuously exceeding customer service scores each month


  • Received 4 “Elite Event” invitations in a row for being top 5 in the group on the Sales Matrix.
  • Raised customer service levels from an 82 to 88 in 2 months from start date (second highest score in subgroup)
  • Became a mentor to multiple trainees in the area; maintained triple-digit Operating Profit throughout term
  • Scored 97% on Management Qualification Interview in January.

Account Manager

Aug 2012 - Dec 2014
Chester Industries, Inc
  • Account Manager/Specialist: Grew existing client base by Networking, Cold-calling, Leading Sales Calls and closing on accounts through aggressive negotiations
  • Maintained office operations by receiving and distributing communications
  • Maintained supplies by checking stock to determine inventory level
  • Updated job knowledge by participating in educational opportunities
  • Implementing production, productivity, quality, and customer service standards
  • Maintained customer relationships


  • Leader of coolant sales in the office 
  • Grew existing clientele by 20% and obtained 4 new large accounts throughout Sales Term
  • Deemed Blaser "Sales Associate of the Month" for 3 months in 2013 



Bachelor of Business Administration, Marketing Minor  

Cleveland State University

Bachelor Degree of Business Administration (B. B. A.), Business, Management, Marketing, and Related Support Services



Enterprise Rent-A-Car

  • Manager Training Program, Enterprise Rent-A-Car
  • 97% on Skill and Manager Qualification Interview, Enterprise Rent-A-Car
  • Top-Notch Sales Technique, Problem Solving, and Conflict Management Certifications, Enterprise Rent-A-Car

Chester Industries

  • Blaser Swisslube Coolant School for Certification, Chester Industries Inc.