• Westlake OH

Robin Glueck

Sales Representative: Revenue-Focused Top Performer and Sales Driver

Advanced, sales representative with 10+ years of proven performance and thrives in competitive environments. Exceptional abilities in relationship building, customer service, teamwork, and implementing a strong sales culture. Progressive history of obtaining new accounts through benefit selling and superior follow-up.

Sales Experience

Work History

Assistant Branch Rental Manager 

Jan 2015 - Present
Enterprise Rent-A-Car
  • Manager of sales who leads by example and sets high expectations creating a competitive sales culture
  • Immediately promoted into Assistant role at a Tier-A location upon completion of Manager Trainee Program
  • Aggressively contact prospective local corporate accounts to generate interest in our service and close agreements on Sales Calls with our Business Rental Team in order to grow the branch
  • Trains and sculpts sales and customer service to Manager Trainees and Assistants in order to further their career
  • Controlling a fleet of over 370+ vehicles is essential in running a profitable branch and exceeding customer expectations
  • Responsible for sales numbers produced by a team of five full-time employees and eight part-time employees
  • Responsible for day-to-day maintenance on Branch’s Accounts Receivable

Accomplishments 

  • In regards to branch profitability, Raised and Grew each sector of the location’s business each month YTD; (Sales, Growth, Average Rate, etc.)
  • Consistently performing on Group Sales Matrix placing #3 top performer in my role last 3 months, Enterprise Rent-A-Car
  • Group Matrix Sales Performer in Assistant Role in 2015, Enterprise Rent-A-Car
  • Producing top 5 in the group Insurance Product Sales as a Branch in 2015, Enterprise Rent-A-Car
  • Fleet growth of over 100 cars in 2 months June-August 2015, (38.4% growth) Enterprise Rent-A-Car
  • Producing Branch High Insurance Product Sales in July 2015, Enterprise Rent-A-Car

Manager Trainee/Assistant

Feb 2014 - Dec 2014
Enterprise Rent-A-Car
  • Immediately took on Assistant Branch Rental Manager role/responsibilities at a Tier-A branch
  • Fully adjusted to solely running the 200+ fleet in absence of Branch Manager
  • Primarily responsible for producing optimal individual Sales numbers and placing top ranking on monthly sales matrix in order to become promoted
  • Continuously exceeding customer service scores each month

Accomplishments

  • Received 4 “Elite Event” invitations in a row for being top 5 in the group on the Sales Matrix.
  • Raised customer service levels from an 82 to 88 in 2 months from start date (second highest score in subgroup)
  • Became a mentor to multiple trainees in the area; maintained triple-digit Operating Profit throughout term
  • Scored 97% on Management Qualification Interview in January.

Account Manager

Aug 2012 - Dec 2014
Chester Industries, Inc
  • Account Manager/Specialist: Grew existing client base by Networking, Cold-calling, Leading Sales Calls and closing on accounts through aggressive negotiations
  • Maintained office operations by receiving and distributing communications
  • Maintained supplies by checking stock to determine inventory level
  • Updated job knowledge by participating in educational opportunities
  • Implementing production, productivity, quality, and customer service standards
  • Maintained customer relationships

Accomplishments

  • Leader of coolant sales in the office 
  • Grew existing clientele by 20% and obtained 4 new large accounts throughout Sales Term
  • Deemed Blaser "Sales Associate of the Month" for 3 months in 2013 

Education

Education

Bachelor of Business Administration, Marketing Minor  

2013
Cleveland State University

Bachelor Degree of Business Administration (B. B. A.), Business, Management, Marketing, and Related Support Services

Skills/Certifications

Skills

Enterprise Rent-A-Car

  • Manager Training Program, Enterprise Rent-A-Car
  • 97% on Skill and Manager Qualification Interview, Enterprise Rent-A-Car
  • Top-Notch Sales Technique, Problem Solving, and Conflict Management Certifications, Enterprise Rent-A-Car

Chester Industries

  • Blaser Swisslube Coolant School for Certification, Chester Industries Inc.