Summary

Senior management professional with 15 years experience in R&D leadership, business management, with 11 Million dollar P&L responsibility, and Multi-site and international management experience. Expertise in B2B high-tech products, service and support, service business development, personnel management, and R&D management. Proficient in capturing sales growth. Dynamic leadership skills with a history of developing and dramatically improving teams

Work History

Work History
May 2005 - Present

Business Manager, Service & Customer Support

Mettler Toledo
P&L responsibility for $11M service and support business including: technical phone support, field support, spare parts sales & support, depot repairs, machine upgrades, and training.
Feb 2004 - May 2005

Vice President, Customer Support and Implementation

Moldflow
Responsible for the organization providing all worldwide customer support activities of a $20 Million dollar business unit providing process monitoring and temperature control equipment to the plastic molding industry.
Jan 2003 - Feb 2004

Director of Customer Support and Implementation

Moldflow
Responsible for the organization providing all worldwide customer support activities of a $5 Million dollar B2B business unit providing process monitoring to the plastic molding industry.
Apr 2000 - Jan 2003

Director of Material Technology

Moldflow
Directed development projects and management teams for this worldwide service leader in advanced material property testing. Led B2B services organization and directed R&D functions for self-funded corporate lab groups in the United States and Australia.
Jun 1998 - Apr 2000

Laboratory Manager

C-MOLD
Led contract material testing services and developed new polymer testing techniques to meet industry needs while developing lab teams for this global testing facility. Focused on contract testing and ensured lab capabilities met requirements of computer aided engineering technology advances.
Oct 1993 - Jun 1998

Lead Engineer/ Laboratory Technical Manager (acting)

C-MOLD
Managed all technical and operational aspects of contract testing services. Led analytical test method and instrument development projects.

Education

Education
2000 - 2001

MBA

Baker College Center for Graduate Studies
1985 - 1987

A.S.

Embry-Riddle Aeronautical University
1984 - 1987

B.S.

Embry-Riddle Aeronautical University
1984 - 1985

Associates

Embry-Riddle Aeronautical University