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Work experience

Nov 2008Present

General Manager

ILostMyJob.com, LLC
  • Oversight of all technical and content operations.
  • Responsible for sponsor development.
  • Created and implemented "The Career Dr." web series.
Jun 2007Oct 2008

Associate Vice President

Texas Tech University

While serving Texas Tech University as Associate Vice President of Enrollment Services, Robert Shindell was responsible for the oversight of all recruitng, admissions, financial aid and scholarships for Texas Tech University. Robert Shindell managed 10 direct reports with 96 total staff in Lubbock, San Antionio, Houston and Dallas.

Robert Shindell was also responsible for:

  • Developed enrollment models and projections to assist in university-wide planning, while monitoring progress toward goals of the University’s enrollment management plan.
  • Determined strategic use of financial aid for the recruitment of new students and retention of current students.
  • Enhanced relationships with the University community, particularly academic and student affairs, through communication and engaging them in the effort to attract, enroll and retain students.

Specific Task Objectives:

  • Increased freshman and transfer applications by 15 percent.
  • Enhanced relationships with high schools and community colleges by communicating with and engaging them in the effort to attract, enroll and retain students
  • Implemented and assessed all recruitment in high school and community colleges
  • Performed research and implement initiatives for high school and community college recruitment; and interpret data and trends
  • Interacted with important constituent groups including prospective students, alumni, parents, secondary school personnel, and a wide variety of professional organizations
  • Enhanced market share by region
  • Coordinated the recruiter participation in events coordinated by the Office of Admissions
  • Overall responsibility for financial and administrative management of recruitment including accounting and financial analysis, financial reporting, budget management and personnel
  • Performed research and implement initiatives for prospect management, recruitment, and enrollment; and interpret data and trends
  • Represented the Division of Enrollment Management on appropriate University committees and councils
  • Developed and implement administrative, technological, or service initiatives to improve divisional effectiveness and service.
  • Interacted with important constituent groups including the Texas Higher Education Coordinating Board, Board of Regents, faculty, staff, current and prospective students, alumni, parents, secondary school personnel, state and federal agencies, elected officials, and a wide variety of professional organizations.
  • Assisted in strategic management of departmental budgets.
  • Provided leadership in the development of marketing and communications materials
Dec 2002Jun 2007

Director, Career Management Center

Rawls College of Business

Robert Shindell envisioned created, implemented a college specific career center in the Rawls College of Business at Texas Tech University.

In this position Robert Shindell’s dutiers included:

  • Constructed a world-class, college specific career center to meet the needs of employer partners, students and alumni.
  • Orchestrated holistic career services program in the college.
  • Served on college committees including undergraduate academic, student/employer relations and graduate academic.
  • Created relationships with over 500 new employers since starting the CMC in 2003.
  • Created and facilitated college specific career fairs with over 100 employers attending each semester.
  • Currently ranked #28 on the Business Week B-School rankings for Career Centers
  • Played integral role in vaulting the Rawls College of Business into the “Top 50” Public Business Schools rankings.

Robert Shindell achieved results in:

Undergraduate Placement statistics

  • Consistently over 80% “placement” of undergraduate business students
  • Average starting salary increased over $7,000 from 2005 to 2007
  • Achieved over 85% response rate on Senior Exit Survey

Graduate and MBA Placement Statistics

  • Achieved 100% placement of Masters in Science of Accounting Students
  • Consistently over 70% “placement” of MBA candidates
  • Average starting salary increased almost $10,000 from 2005 to 2007
  • Achieved over 95% response rate on Senior Exit Survey

Robert Shindell also:

  • Chaired the “Chief Executives Roundtable” speaker series.
  • Coordinated the following speakers: Dr. Randal Pinkett, Christopher Gardner, Bob Prosen, Gary Kelly, John Spence & Joe Forehand.
  • Co-founded and facilitated the Forum for Leadership Excellence
  • Created Student Business Council, a student leadership and support team for the CMC.
  • Created and Facilitated “Parenting 101” for parents during new student orientation.
  • Provided exceptional professional development training to help students make the transition from college.
  • Built relationships between The Rawls College of Business and the business community.
  • Served as a career practitioner for undergraduate & graduate students.
Oct 2000Dec 2002

Director, Career Management Center

Midwestern State University

Oversight of university career services office.

Education

Jul 2003Present

PhD (ABD)

Texas Tech University

• Passed comprehensive final with distinction honors

• Helen DeVitt-Jones Scholarship recipient

• Cumulative GPA: 3.785

Jun 2001Dec 2002

Masters of Arts

Midwestern State University

• Thesis: “Developing persisting students in the College of Business Administration at MSU”

• Minor: Organizational Behavior

• Cumulative GPA: 4.0

Sep 1990Jun 1995

Bachelors of Education

The University of Toledo

2005 Young Alumni of the Year Award Winner

Skills

Change Management
Established task forces to focus on the enrollment of Hispanic and African-American students at a Big XII university.  Recruited community leaders, students and faculty of under-represented populations to serve; formulated strategies to increase enrollment; researched, evaluated and reported methods currently used by competitor institutions; spearheaded aggressive marketing plan to increase scholarship fundraising.  Result: 42% increase in African-American applicants, 52% increase in Hispanic applications, and over $280,000 of unrestricted scholarships.             Envisioned, developed and implemented a First-Year Experience course for students in a College of Business Administration.  Convinced Dean and senior faculty members to fund the project; researched and evaluated similar programs from other schools; recruited students into the class during orientation.  Results: 74 students signed up successfully completed class during the first semester, generating 222 credit hours equating to over $16,000 profit through Texas State Higher Education Formula Funding.  
Program Development
Created “Twenty under 40” awards program in a metropolitan area to recognize twenty people in the community under the age of forty years old who are doing remarkable things with their life and career.  Recruited corporate sponsorships; engaged local media to donate advertisement and publicity; solicited nominations from local business, industry and services entities.  Result: Raised $14,000 in corporate funding, identified 70 nominees and received front-page and lead-story coverage in local media.   Developed cooperative education program within a College of Engineering.  Created opportunities for with companies in the US and Canada; solicited companies to fund the Cooperative Education Scholars Program; authored, implemented and facilitated Professional Development Course for freshman engineering students; instituted and developed Career Expo.  Results:  Over 250 companies hired cooperative education students, raised $300,000 in scholarships and increased college national ranking significantly.  
Program Management
Implemented web-based career services portal in a “Top 50” public business school. Conducted needs analysis with both employers and students; identified software solution vendors; created content and design; led branding and marketing initiatives.  Results:  Launched web portal that is now utilized by all employers and students in the college to facilitate employment connections.   Launched budget reduction initiative within a division of a Big XII University.  Identified areas of savings; formed multi-divisional teams to analyze expenses; established target objectives and zero-based budgeting techniques; implemented enhanced accounting techniques; motivated management team through participatory leadership; documented and reported results to Board of Regents.  Results: Reduced budget by 15% (over $1 million dollars) while increasing employee engagement and morale.  
Strategic/Mission Planning
Envisioned, then created and implemented a college specific career center in a Top 50 public Business School.  Developed comprehensive strategic plan; wrote initial policies and procedures; hired and trained staff; integrated career management into existing curricula; expanded career services delivery through increased web presence; developed secondary funding streams to support services.  Recruited over 500 employers to hire business students for jobs and internships. Results: Center was ranked #28 in the nation by Business Week, highest undergraduate starting salary in the state; 95% placement of b-school students within 3 months of graduation.   Reorganized the Division of Enrollment Services at a Big XII university to increase recruitment of undergraduate and transfer students.  Analyzed and identified problem areas and challenges; devised and generated multiple solutions; engaged participatory leadership skills with management team on implementation of solutions; trained admissions staff in areas of proactive customer service and relationship sales.  Results: 15% increase in applicant pool, 40% increase in historically underrepresented population resulting in the largest freshman and transfer class in the history of the institution.  

Professional Organizations

Pi Kappa Phi National Fraternity, The Livestrong Foundation, PUSH America, United Way, American Red Cross

Skills

Strategic/Mission Planning

Program Management

Public Speaking

Client Relationship Management

Program Development

Change Management

Management Training/Development

Leadership Development

Corporate Culture Change

Employee Relations

Business Startups

Key Account Management

Custom

References and Recommendations for Robert Shindell

Chris Snead

Associate Vice President, Texas Tech Alumni Association

“Robert is a visionary and has tremendous ideas. He is a problem solver and gets the job done.”

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Alice Virginia White, PhD

Relationship Creator, Texas Tech University, Recruiting & Admissions

I am honored to give my highest-possible recommendation and endorsement on behalf of my admired friend/former supervisor Robert Shindell. I was privileged to have experienced Robert's visionary leadership 2007-2008 -- while he effectively and strategically transformed my 40 co-workers and me into a high-performance, results-getting, enthusiastic team in the Office of Recruiting and Admissions at Texas Tech University. I was in awe of Mr. Shindell's mastery of managerial skills, a hands-on management style; the ability to train, develop, motivate and mentor a staff of 40+ and participate collaboratively as a member of TTU's leadership team. He believes in personalized, relationship-building attention to every prospective student and understands and honors deeply each individual (prospective/students, their families and colleagues). He also understands the recruitment, admissions, yield/enrollment and financial, legal and ethical implications for first-year and for transfer students. At Texas Tech University, Robert created several powerful leverage points to attract and retain high-performing students: immediate/IMPACT scholarships as well as scholarship endowments. He established a new position -- a person in financial aid to cultivate donor relationships and connect recipients with their respective benefactors: great for the students, for the donors and for Texas Tech! Because he learned from national experts in the Enrollment Management field and conducted his own indefatigable research, Robert served effectively with community and Texas Tech leaders on the Chancellor's African-American Enrollment Taskforce, the Chancellor's Hispanic Enrollment Taskforce and the Chancellor's International Enrollment Taskforce. He is savvy about best practices in student recruitment, direct mail, electronic and Web-enabled recruiting strategies, territory and funnel management, telecounseling, campus visitation programs and strategies, the effective use of enrollment software and effective use of data and information in planning and decision-making. In fact, a strategy he recommended was subsequently approved by the TTU System board of regents and will be implemented university wide. Despite higher education's inevitable philosophical or political challenges, Robert Shindell always remains the consummate professional: focusing on the highest and best for all concerned (the college/university, colleagues and prospective/students and their families). He rises above pettiness and is an admirable leader, manager, supervisor, co-worker and life-long friend. I would be overjoyed at the opportunity to work with or for him again.

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Chris Chapman

Director of Development, Texas Tech University

“Rob and I worked together at the Rawls College of Business and he did an excellent job at working with our Dallas Regional Office. Rob always worked with our regional office and we were very lucky to have him on our team for sure.

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Harder, Anna

Admissions Coordinator, Texas Tech University

“Robert Shindell created an environment of open communication. Regardless of the position an employee held, he always had time to discuss work concerns with that individual. He encouraged us and provided us with incentives to do work hard and to do our jobs effectively. There were several times that he "went to bat" for us and our department to make sure we had the best resources available to do our jobs.”

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Dr. Richard Gale

Associate Dean, Undergraduate Studies, College of Engineering, Texas Tech University

“Robert showed up on my radar screen with a lot of baggage - several people I spoke with talked about his record in the TTU Rawls College of Business and consequently there were very high expectations. I was pleasantly surprised to find that Robert was a very down-to-earth person with a direct management style. He is a natural leader with an inclusive, non-confrontational manner. I have observed him go out of his way to make team members feel welcome and comfortable and inspire them to contribute. He has always acted with integrity in my experience and has managed several difficult administrative situations. He was very helpful with my team in doing things a little differently than they had been done in the past. I can recommend him without reservation.”

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John Spence Managing Partner – Flycaster & Co.

Top qualities of Robert: Great Results, Personable, High Integrity

Some individuals take the offering of an endorsement quite lightly and are happy to provide one for any associate that might ask. I, on the other hand, take them very seriously because I understand the pivotal role this document can play in the decision to hire a new employee; one of the most expensive and important investments any organization can make. For this reason, I am extremely selective in who I will recommend and thoughtful about what I convey. Having said all of this, it is indeed my great pleasure to speak on behalf of Mr. Robert Shindell. I have known Robert for the better part of nine years, most of that time in a role as a consultant to the Rawls College of Business and as volunteer leadership instructors for our fraternity, Pi Kappa Phi. I can count on one hand, with a few fingers to spare, the number of professionals that I have worked with in my career that are of the caliber and integrity of Mr. Shindell or share his personal dedication to excellence in both his life and his career. Robert possesses a multitude of skills and talents to be sure. He is very thoughtful and shows excellent attention to detail, demonstrates a high EQ with absolutely superb interpersonal communication skills and handles even the most difficult tasks with calm confidence. He is a strong strategic thinker, yet equally adept in turning those ideas into positive action. He is genuinely gifted in his ability to build and lead teams, but is also comfortable and enthusiastic as a follower/collaborator. In the past 15 years I have had the opportunity to work with executives in more than 30 top firms, including GE, IBM, Merrill Lynch and Microsoft and I can say without reservation that Robert Shindell is in every respect one of the most impressive and effective leaders I have known. I believe the best indication of my opinion of Mr. Shindell is that if I had a position available that was a match for Rob’s skills and career path, I would hire him immediately.

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Drew Melendres

Director – Houston Regional Recruiting Center, Texas Tech University

I worked with Rob at Texas Tech University in the Office of Recruitment and Admissions. Rob was a leader and a mentor for his staff. During my time working with him, I observed the following.

  • The ability to develop a vision and gain buy in of that vision from his staff members
  • Strategically thinking to maintain a competitive edge over industry competition
  • The ability to consistently motivate his staff and peers
  • The willingness and determination to ensure customer satisfaction at every level of the organization
  • An open door policy to all employees in the organizational structure
  • The ability to assess and evaluate key metrics to determine strategic plan of action

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Ben Warren

Human Resource Interviewer, Hickory Farms

“As a team member of Rob's during a 2005 volunteer event for Push America I had the opportunity to spend an entire week learning from this great leader. During his second trip across Florida raising awareness for people with disabilities he displayed his ability to motivate and encourage a group even when the times got tough. His compassion for others and sincere desire to help shine through all he does. For these reasons and more I would recommend him for any project that might come his way.”

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Cory Johnson, CPA

Senior Associate, Grant Thornton, LLP

“My experience working with Rob has truly been an honor. He not only knows what he is doing, but he truly takes a personal interest in all of his candidates. His passion is not only seen in his results, but in his team as well. He empowers his team to strive to be the best and in doing so creativity emerges.”

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Tish McGuire

Student, Texas Tech University

“Rob's can-do attitude is infectious. He is a motivating leader with the highest standards of excellence. Rob is a true visionary, and he knows how to get things done. I would definitely work with him again.”

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Chris Miller

Student, Texas Tech University - Rawls College of Business

“I met Robert Shindell while pursuing an MBA at Texas Tech University from 2005 to 2007. Robert had recently taken his position as the Director of the Career Management Center at the Rawls College of Business. In two years time, he easily doubled the number of employers attending career fairs. Not only did he increase the number of employers, the quality of employers increased dramatically. The career fairs he oversaw became so successful many students from other colleges at Texas Tech University attended these events. In addition, he directed many hands on workshops in preparing the Business students for future careers. The employees he chose all became very successful in their own right because of his managerial style and effective task delegation. Throughout this time, he also attended classes for his PhD. Nevertheless, he worked tirelessly in his role and always made time for students. As a result of his efforts and the efforts of the staff he directed, I secured a great job. I am very happy to have met and worked with Robert. If there is a chance to work with him in the future, I would not hesitate in taking the opportunity.”

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Charles Olson, Jr.

Regional Recruiter, Wolseley, North American Division

“I have had the pleasure working with Robert while I recruited college graduates within the business school at Texas Tech University. Tech has been my "benchmark" career service center and all praises are due to Robert's direction. He is a very personable individual who truly cares about the success of placing a student with the best organization possible. I would gladly have worked on Robert's team any day of the week as there is much to be learned from him. It is without question that Robert is one of the finest individuals I have worked with over the course of my career in college recruitment.”

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Courtney Cravens

Student, Texas Tech University

“Rob is the guy that every student on campus knew they had to talk to when it came to networking and making career contacts. Rob has such a wealth of knowledge with life skills and career exploration and was always available to answer every question asked. He is approachable, hardworking, and ambitious. I worked with him the most when applying for a position as a Greek consultant, where he thoroughly advised and assisted me throughout the process. Rob was a fabulous asset to Texas Tech and the Rawls College of Business, and is irreplaceable.”

Doug Wise

Regional Manager, Market Research, Community Analytics

“I turned to Rob as trusted advisor when hiring and training a market research team for a startup company. Rob's professionalism, understanding of marketing and business acumen were invaluable to the successful creation of an extraordinary team.”

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Josh Craig

Student, Texas Tech University

“Robert is a very dedicated person that has always gone the extra mile to take care of any and everyone that has been blessed enough to have meet him.”

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Kumi Wright

Student, Midwestern State University

“Robert seeks to understand each student's needs and interest. He is personable, professional, he stays on top of things, and he is really good at what he does. It was an honor to be able to work with him.”

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Cory Powell

Director - Lauro Cavazos & Ophelia Powell-Malone Mentoring Program (Mentor Tech), Texas Tech University

I’ve had the privilege of working with Robert Shindell over the course of several years, as he served as the Director of the Career Management Center in the Rawls College of Business and Vice President of Enrollment Management at Texas Tech University. Additionally, Robert served as a mentor for several years within the Lauro Cavazos & Ophelia Powell-Malone Mentoring Program (Mentor Tech), which I direct. Dedicated, thorough, and consistent, Robert is committed to diversity and utilized his networking skills to connect our program with several corporate partners. Robert is a team player and is the kind of person you can count on to add motivation, leadership, creativity, and efficiency to your team. His rich appreciation for diversity and warm personality allow him to interact with individuals of all backgrounds with ease. I am certain that he is a viable candidate for your consideration. Given the chance, he will be an asset to your organization.

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Dr. James Wetherbe

Stevenson Chaired Professor of IT, Rawls College of Business - Texas Tech University

Robert Shindell is a creative, driven entrepreneurial type of leader. I had the privilege and benefit of watching him turn an administrative laden and unresponsive career development center at Texas Tech University into a thriving enterprise that attracted employers eager to hire Texas Tech graduates. He cultivated and motivated staff that worked with students to allow them to compete with graduates from much better funded universities. His enthusiasm is contagious. He is a natural leader that transforms average employees into high performers.

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De’Juan Collins

Student, Rawls College of Business - Texas Tech University

It is with great pleasure that I write this endorsement on behalf of Robert Shindell. I first met Mr. Shindell as a freshman at Texas Tech University. Being a young African American student in a predominately white university was a bit of an adjustment for me, but Mr. Shindell swooped right in to make the transition effortless. Over my three years at Tech I formed a close relationship with not only Robert Shindell, but also his amazing wife Christy Shindell. They both embraced me as an addition to their family, often giving advice not only in regards to school, but personal issues as well. Also, during my tenure at Tech, he was a major catalyst in personal aspirations to start my real estate development firm, Collins Capital Investments (CCI). Initially, I was a bit timid about this dream, and the ability to accomplish it, but he always pushed me forward and encouraged me when I needed it. Not only did he give words of encouragement, but he took it a step further and put action behind his words, opening up his extensive list of contacts and personal relationships to help jump start CCI. A great example of this is his introduction to Dr. Randall Pinkett, season 4 winner of Donald Trump’s The Apprentice. Through his introduction to Dr. Pinkett CCI was able to gain some amazing publicity through being profiled in his book “Campus CEO” and also a feature article in the February 2007 edition of Black Enterprise, a nationally syndicated and well respected magazine. There is no doubt in my mind that my experience as a student at Texas Tech University and my professional career would have been completely different was it not for Robert Shindell. He helped to bring me out of my shell and was a major catalyst in the inception of what is now a full-service real estate development firm headquartered in Dallas, TX. He consistently demonstrates leadership skills and has an amazing gift of creating a safe and exciting environment for students and staff from multiple backgrounds to learn and grow. Mr. Shindell is gifted at implementing innovative and developmental activities that accomplish his ultimate goal of empowering others. He is straightforward, professional, organized and structured. Robert Shindell leads by example yet maintains a teachable attitude.

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Allen Sutton

Associate Director of Student Life - Texas Tech University

Robert Shindell is truly a great person. He is a hard worker and someone that believes in fairness and equality. As a diversity administrator, I found Robert always open and receptive to my ideas and more times than not, he went out of his way to help with the event. He treated my wife and I with respect and honesty on all occasions and I count him as a friend and as a person of integrity. I would hire or work with Robert without hesitation and I would recommend him with enthusiasm and without reservation. He is truly and man of character and someone that will work to a successful result in all situations.

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Dr. Elizabeth Teagan

Managing Director – The Advising Center at Texas Tech University

Rob Shindell and I worked together while he was in Recruitment and Admissions at Texas Tech. He did an amazing job, and the following examples are what I can speak to as a Primary Source:

  • quick study for someone who did not have a background in recruitment and admissions
  • excellent decision-maker in an environment that was hostile at times
  • 'kept his cool' under pressure
  • creative problem-solver
  • consummate creator of partnerships throughout campus
  • big-picture thinker who could also roll up his sleeves and manage the details when needed
  • saw the connections where others could not
  • valued others and their input
  • honest supervisor who inspired Direct Reports
  • visionary manager of people, information, and funding sources

The list could go on….

Summary

Mr. Robert Shindell has found success in a number of diverse roles over the course of his 13-year career in the field of higher education. Most recently, Robert Shindell employed his considerable talents as the Associate Vice President of Enrollment Services for Texas Tech University. In this role, Robert Shindell directed all matters related to recruiting, admissions, financial aid, and scholarships for the university. During his tenure as Associate Vice President of Enrollment Services, Robert Shindell increased freshman and transfer-student applications by 15%. Robert Shindell achieved his success by researching enrollment models and projections, employing unique strategic marketing initiatives, and enhancing existing relationships with high schools and community colleges, among other tactics. Prior to becoming Associate Vice President of Enrollment Services, Robert Shindell served Texas Tech University in the role of Director of the Career Management Center for the Rawls College of Business. In this position for approximately five years, Robert Shindell greatly improved the overall quality and structure of the Career Management Center, making it a useful tool for both students and employers. Through his work, Robert Shindell helped the Rawls College of Business enter the “Top 50” Public Business School rankings. Currently, the Rawls College of Business ranks #28 on the Business Week Business School rankings for Career Centers. Robert Shindell came to Texas Tech University in 2003 after serving as Director of the Career Management Center for Midwestern State University. Extensively educated, Robert Shindell holds numerous degrees in the field of education. Robert Shindell received his Bachelor’s degree in Education from the University of Toledo, where he was also a member of the Pi Kappa Phi fraternity. Robert Shindell next earned his Master’s degree in Training & Development from Midwestern State University. Currently, Robert Shindell is in the process of earning his Doctorate in Higher Education Administration from Texas Tech University.

Robert Shindell

Robert Shindell has held numerous leadership roles in the field of higher education throughout his 13-year career. An expert in organizational management, strategic planning, and business development Robert Shindell successfully established career centers at the University of Toledo’s College of Engineering, Midwestern State University, Texas Tech University’s Rawls College of Business. Through his work at Texas Tech University, Robert Shindell helped launch the Rawls College of Business Career Management Center to number 28 on BusinessWeek’s 2007 list of the top 50 College of Business career centers.

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Robert Shindell

J. Robert Shindell

Rob Shindell

Texas Tech University

Enrollment Management

Career Services