Business Application Support - Level 2
IBM Global Services Delivery Centre Czech Republic, s.r.o.
-Work on system initiatives and new projects with demonstrated experienced in balancing and setting priorities.
-Schedules installations and upgrades in accordance with IT policies and procedures.
- Supporting day-to-day administration functions including user account management and script creation.
-Maintain system documentation utilizing established documentation standards documentation
-Backing up and restoring file systems.
-Support in providing software and firmware maintenance
-Support in the detection of problems associated with hardware, operating system, and application software