- Maintenance to computer and mobile systems for Siemens products.
Sep 2012 - Present
Service Solution Manager
- New Tender & RFP analysis, Output the solution, make quotation.
- Study the competitor offers & prices in details to match it with our offer.
- Study customer main pain points & find solution for it.
- Organize workshop to the customer to open new opportunity.
- Following Customer new requirements & smooth the work follow.
- Follow new project delivery & renew old support contracts.
- Solution support for Yemen & Eriteria
Sep 2007 - Sep 2012
Radio Network Planning, Optimization & Performance TL
- Responsible for performance monitor on all the BSC’s/ PCU’s and RNC’s KPIs of the network and trying to improve it.
- 2G KPI’s monitoring & improving as (CSSR, HOSR…)
- 3G (CS, PS & HSDPA) KPIs problems investigation and analysis with suggest solutions.
- Monitoring of GPRS/EDGE main KPIs.
- Frequency & Neighbor planning & optimization using Huawei tools (Nastar) for new site.
- Drive test (Make single site DT & Cluster report) on TEMS tool.
- Analysis Drive Test reports and concentrates on the coverage gaps and all problems such as (CDR, HO, CSSR….) and trying to reach the optimum solution to improve them for clusters & complains area.
- Customer complain handling & solving it
- Working on auditing sites project for all sites in Delta area to improve coverage & KPIs by checking tilt, azimuth, Neighbors & Drive test reports (Project period 9 months.)
- Initial planning for nominal Points and Validation for options determining Antenna Parameters (Height, Azimuth, Tilt…) and configuration according to dense areas Using U-Net for Etisalat Misr (3.75 G) mobile network in DELTA area for 2 years for Phase 1,2 & 3 in delta
- Good Knowledge for LTE planning using U-Net & KPIs.
Sep 2006 - Aug 2007
- Line of sight eng. for the third network of mobile "Etisalat Misr" in
Delta region, Upper Egypt and Vodafone new sites.
Determining if there is a line or not for the Microwave link also its
hight ,direction and the place of the poles or the tower also using the
pathloss tool .
- Sweep Tests for the new sites of Vodafone and Ericson ,
I test the feeders and Jumpers of the cells of 900 HZ, 1800 HZ and
UMTS, to determine the losses using site master tool.
- Site Acquisition eng.
I take the nominal coordinate ,decide the building ,make a deal with
the owner and take panorama photos of the site.
Good knowledge about Survey tools as (Google earth, GPS , and AutoCAD).
Jul 2005 - Sep 2005
Feild maintenance engineer
- Make installation and maintenance for GSM Mobile Station as BSS Engineer, Subcontractor for MobiNil Sept 2004 Co.
- Corrective maintenance for mobile sites alarms.