Accountable for 30M euro innovation budget on a yearly base. Managing a team of 60 digital specialists, of which 7 direct reports. Fulfilling the digital strategy by developing capabilities across digital touchpoints as klm.com, apps for smartphone, tablet and wearables, airport kiosks, social and 3rd party platforms. Main achievements: chasing the digital transformation within the organization, working agile on a portfolio of services across the customer journey. Setting the example for peers. Bridging business and IT.
Director Information Management Digital at Airfrance KLM
- Amsterdam Area, Netherlands, NL