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Work History

2016present

Sr. Technical Consultant

ITVT Netherlands B.V.

Created the Data Migration design for a large Utilities Company (Nuon) in the Netherlands for the migration to CRM Online from existing SAP.and Siebel systems.

Designed and Build new functionality, supported existing functionality for a large Utilities Company (Uniper France) in France, currently operating CRM 2011 on-premise. Traveling to Paris for meetings, workshops and designs. Currently involved in the preparation phase of the Cloud migration to CRM Online for this customer.

Involved in our Unified Service Desk (USD) proposition for contact centres in mainly the Netherlands and Germany.

Investigations into new and existing Microsoft developments that could be useful for our (future) projects. These include:

- Chat Bots / LUIS

- Cognitive Services (Computer Vision API/Speech API / Waiting for invite for CRIS)

and upcoming Azure functionality (e.g. Event Hub, Logic Apps, Functions)

20132016

Technical Consultant

@Work Management Associates / HSO

Implemented Scribe Insight to support the implementation of data migrations and interfaces to and from different systems, e.g. Microsoft Dynamics CRM / Navision / AX.

Building Reports for Dynamics CRM (SSRS)

Implementation of CRM 2011/2013/2015 for a number of customers (e.g. DTG/MCFE/Astrium/QPlus)

20122013

.Net Developer

Eporta Consult

Supported the migration of Vb6 application (for maintaining factory stops) to a VB.Net application

20112012

.Net Developer

Sofon

Development of interfaces for the Sofon Product Configurator with external parties. This included interfaces to Dynamics CRM, Dyamics AX, Emailvision.

20102011

QA Engineer

BCT - Enterprise Information Management

Supporting the test process (TMAP) for the ECM applications Corsa/MyCorsa. This included writing test cases, executing test scripts, writing test reports.

20092010

.Net Trainee

Educom/Detacom

Completed an MCTS .NET course, to become a .NET and sharepoint Web developer.
Course Certificates:
- ADF
- SharePoint Services 3.0 Application Development
- .Net Framework 3.5 Application Development
- T-Map Next Foundation

20042009

Graham Technology\Sword Ciboodle

Supported the delivering of complex CRM solutions (Ciboodle CRM) for customers around the globe to improve their customer's service.Involved in projects for a wide variety of customers, including Argos, Sony Europe and Scottish Power in Scotland; AIB in Ireland; VistaPrint in the USA; MBF, Crazy John's in Australia; and Telecom New Zealand in New Zealand).

Education

19972003

Bachelor of ICT

Zuyd University of Applied Sciences

1997 - Technical Software Engineering (Embedded systems)

1998 - onwards - Business Inofrmation Technology (Business software)

Skills

MS Dynamics CRM

2011-2013-2015

Scribe Insight + CRM Adapter
C# .Net Programming
Communication

Computer Skills

MS Office (Word, PowerPoint, Excel, Outlook), CRM, Visio, Visual Studio 2010/12/15/17