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Work experience

2016Present

Senior Solutions Engineer, North America

5nine Software Inc, West Palm Beach, Florida

Responsible for design of technical solutions related to multiple specializations (product/ technology) for customers with the objective of increasing revenue, profitability and market competitive and ensuring solutions provided meet customer requirements with the objective of ensuring design and delivery of complex solutions as per customer requirements.

Working with the sales team and executive team to jointly assess customer requirements. Participation in product development activities, Support the Product team through the product development life-cycle and provide input on product features from a business requirements/customer perspective. Identify opportunities for improving operational efficiency, availability, and economy and drive related initiatives.

Jan 2013Jul 2015

Hyper-V Cloud Engineer

5nine Software Inc, Middletown, New Jersey

Consultant to 5nine software. Assisted in the design and development of security software and management tools for Hyper-V virtual environments and Windows Azure with a focus on the SMB and the cloud service provider market. Worked directly with the CTO of 5nine software.

- Designed, Engineered and tested Hyper-V Virtualization Clusters
- Managed and supported co-Located hardware
- Sales Engineer to SMB and Cloud Service Providers
- Adviser to Windows Azure Pack Extension development team
- Exhibitor at Worldwide Microsoft Corp Trade Show events
- Guest Speaker  at Microsoft Tech Ready 2015
- Worked with customers to drive adoption of Hyper-V private clouds
- Recurring In-Person and remote meetings forecasting strategies with Microsoft Corp on upcoming software releases.

Jan 2011Jan 2014

CTO / Cloud Service Management

TnC Domain Management, Shrewsbury, New Jersey

Created online services that specialized in cloud based hosting solutions utilizing Windows Hyper-V and IIS,FTP,SSH,SCVMM and SAN/ISCSI data layers. These systems serviced up to 10,000 sites, with over 25,000 internet domains running on Clustered Hyper-V Virtual public and private clouds.

- Architect  high availability datacenter solutions for customers, removing roadblocks to deployment, and driving adoption of best practices for virtualization and hyper-v
- Complete and develop system automation tasks using Powershell and php in Linux,
- Help customers evaluate datacenter solutions within their environments, and develop pilots/proof-of-concepts supporting sales opportunities
-  Design and manage attached and network storage using SMB3/ISCSI and Windows Storage Spaces.
-  IIS Server Management of over 10,000 ASP.NET and PHP
-  POP3/SMTP/IMAP servers supporting over 100,000 email addresses.
-  Critical windows system center deployments and management for customers moving to private or public cloud..
-  Networking and Routing Design & Support (Juniper, Vyatta, HP)
-  Data Center Design and server Co-Location management and security audits.
-  Lead in Windows Azure Pack Integration and system design for public cloud hosting.
-  Hardware Firewall & Cloud Security (Juniper, Snort, Cisco, 5nine, Trendmicro)

Jan 2004Jul 2011

Co-Founder / CTO

ZBPO LLC , Jersey City, New Jersey

Small business startup where I developed software and designed a profitable service that would integrate call center agents and real-time web browsers via voice and/or text based chat utilizing the Windows .NET platform. The software and brand LiveChatAgent was acquired by a large private Canadian internet firm in late 2011 and still operates today for national clients like 1800CarCash. 

- Software Development / Application Design
- Microsoft SQL 2008 / VB.NET Web Service design
- Designed automated Web 2 Fax system to automate sales process
- Developed Web 2 Chat software interface API and reporting
- Interconnect Offshore call centers using VOIP and SIP/IAX2
- Developed Employee reporting systems and analytics
- Interconnecting multiple USA and offshore data centers.
- ASP.NET Web Design & Marketing
- Responsible for overseas IT team and local data center team.

Jan 1994Jan 2004

Sr. Solutions Developer / Ops Manager

Millennium Teleservices, Edison New Jersey

I started my career with Millennium teleservices. During my 10 years with them I held various roles such as Senior office manager responsible for over 150 customer service employees servicing various telco clients and sales operations. In addition I held the role of Sr, .NET Developer developing telecom and customer management applications along with big data analytics.

-  Data Layer Design
-  Created views, queries, and data reports using MSSQL & Orcale
-  Developed the web pages using ASP.NET, HTML, and CSS
-  Writing data access layers with VB.NET and ADO.Net 
-  Oracle SQL reporting and administration
-  Creating VB.NET forms applications for visual reporting
-  Oracle Database Administration
-  Responsible for a team of over 150 customer service employees
-  Creating Coding and Reporting company standards.

About Me

 I started my career in IT & development in the early 90's. While in high school, I was given the opportunity to work with a local dial up ISP and helped them streamline their services.

During my attendance for a BS in computer science I was offered a position with a large national marketing company focusing on data management in large scale database environments.

I enjoyed working with a team but had ambitions of my own and subsequently left this 10 year position to work on various business ventures, successfully starting and eventually selling my own IT businesses.

I was quickly recognized as a leader in my field with a wide range of knowledge and experience culminating in a speaking engagement on Hyper-V security and management at Microsoft Tech Ready.

This background has given me a unique combination of experiences that includes high level business transactions and managing large scale operations but also technical hands-on experience with development, hardware and network design of mission-critical systems, deployments and operations.