Interest

VOLUNTEER EXPERIENCE

For the past five years I have taught a weekly public speaking course to 80 or more students. This experience has provided me strong communication skills and confidence when it comes to negotiation and presentations.

Summary

*Proactive self-starter initiating system upgrades, system improvements and stability; complex problem resolution and professionalism resulting in increased staff productivity

*Knowledgeable in Voice/Data Networks, and related technologies; structured Cat5e cabling and power conditioning and distribution.Demonstrate leadership and management skills in multi-functional departments and diverse teams.

*Accomplished professional with 11 + years experience in technical support of mixed computing environments, including AS/400 and Windows 2000/2003 networks.

Work History

Work History
Feb 2009 - Present

Health Support Services

EMRtek

Provide support to Healthcare IT departments helping them meet the challenge of HIPAA compliance, guard against threats & vulnerabilities and provide a level of best practices for their organizations. 

Secure sharing of patient records with certified CCHIT EHR / EMR software tools. Increase efficiency to reduce costs while optimizing responsiveness at the point of care to reduce medical errors and improve clinical productivity. Enhance integration of applications and services to improve diagnostic capabilities helping to increase time for treatment of patients. Provide seamless communication that shortens response time and enables greater collaboration by implementing the latest in VOIP and Wireless technologies. 

May 2006 - Feb 2009

System Operation Manager

Fair-Rite Products Corp.

*Increase web connections by implementing High Availability (HA) of Firewalls with ISP failover.

*Improved flexibility by upgrading Novell to Windows 2003 R2 servers with Active Directory.

Provide system maintenance, system problem resolution, telecommunication support along with installation and reallocation of systems.Configure, install, maintain and support the Local Area Network and Wide Area Network technologies for consistent uptime.Manage multiple protocols/topologies and operating systems in resolving and developing solutions to networking and computer needs.Perform software and hardware support along with technical assistance on personal computers reducing virus outbreaks and security breaches. Analyze operations and recommend feasible solutions for information technology requirements.Participate in a team environment to assist in the ongoing support, development, and modification of automated systems.Monitor systems for proper functioning and train new personnel.Install Terminal Servers providing greater flexibility to international sales representatives.Make recommendations for the acquisition and implementation of information systems. Maintain thorough documentation for the IS Department servers including functions, server operating directive, server trouble shooting, PC hardware & software operating procedures, network diagrams, network trouble shooting, daily operations check lists.

Aug 2005 - May 2006

Network Consultant

RMS Technologies

*Analyze the customer needs and provided the right equipment for their growing requirements.

*Reduce system failures by instituting monitoring and thoroughly training users on company policies.

Terminal Service Deployment for point of sale applications, included in these installations was a large medical group working to meet HIPAA regulations.Managed the installation of roaming profiles and WYSE thin clients to help reduce rollout time and maintenance and provide a more secure and manageable network for medical clinics. Manage WSUS for OS updates and patches including installation of corporate edition of virus protection on all machines and instituted backup procedures. Software support included instruction of how to accomplish a capital project and facility assessment within the New York Central School Districts. Responsibilities included administration over a Windows 2003 server and deployment of new desktop hardware and laptop repairs. Assisted closely with BOCES and their technology team and migrating financial data on to their network computers.Provided technical sales support when marketing the Capital Projects Software at NYSBA expos and conferences.

Aug 2001 - Aug 2005

Project Manager / Network Administrator / Estimating Support

Storm King Contracting

Administrator over a LAN consisting of Windows 2000 file and application servers, AS/400 and XP Pro remote mobile users.Established numerous amounts of secured firewall network connection that utilize VPN (virtual private network) tunneling back to our main office servers. This allows for Project Managers to emulate with AS/400 accounting system for cost coding of time sheets along with a FileMaker database that maintain construction manager data for all facets of project recording.Remote printing between all job sites with fax and email servers increased communications and help reduce paper flow. Installed communications that range from wireless internet access 802.11 a/b/g to voice over IP (VOIP) technology.Manage NEC Pro II phone system adding and removing extensions along with voice mail administration at times this required me to install new installation of cat 5 wiring and wall jacks.Maintain a cluster of APC uninterruptible power supplies all with LAN communication.Provided help desk support and training when new versions of software are deployed or when hardware problems arise.Install automated patching of all OS and Office Software along with daily virus protection patterns preventing unnecessary downtime.

Job responsibilities included blueprint review of projects, preparation of construction documents, bidding, negotiations, subcontractor selection, material purchasing, scheduling, project budget, building code compliance, project development, and quality control.Supervise crews of up to 30 workers as I assisted the Project Managers during there absents, handling all facets of this work assignment on projects ranging well over 5 million dollars in size. Support estimating team with my construction skills as I work closely with architects and engineers along with owners to provide value engineering on all aspects of the construction project especially the electrical division. Assist in electrical design changes on design build projects to help reduce cost for a variety of buildings such as: Computer Rooms, Furniture Stores, Auto Dealerships, Sports Complexes, Parking Lots, Clothing Stores, Multi-Million Dollar Luxury Homes, College Dorms and Buildings, Office Complexes, Historical Restorations, Country Clubs and so forth.To accomplish these responsibilities requires keeping up to date to recent industry developments along with a good working knowledge of lighting calculations and building codes.

Planned and managed integration of business solutions with the following hardware and software:

·D-Link Wireless Firewalls – SonicWall TZW170 and Pro2040- Access Points –Wireless LinkSys and D-Link 802.11g Bridges High Gain and Directional Antennas – Blue Max Wireless Cell Repeaters.Best and APC UPS Systems– Netgear and SonicWall Firewalls –

·Dell Hardware – PowerEdge Servers – Latitude Laptops – Precision and Optiplex Workstations – IBM ThinkPads – PDA’s – HP Laserjets – Xerox Color Printer 860 – Xerox and OCE Wide Format Printer Networked Scanners – Brother MFC Fax Servers - Netgear Routers – D-Link Routers – Hp and D-Link Print Servers. NEC Pro II and Elite II Phone Systems– IP SoftPhones

·Xerox Access Software – Trend Micro Officescan Virus Protection –McAfee Virus Scanning – SonicWall Internet Content Filtering – Microsoft Backup Software –Veritas Corporate Backup Software -- Citrix Client – SonicWall VPN Client –AS/400 Emulation Session Software – Ghost – Symantec Corporate Edition

Aug 2001 - May 1989

Project Planner / Project Designer / Network Administrator

Watchtower Society

Project Planner 1997-2001

Organize and manage project assignments for 20 electrical/electronic technicians using the PM (Plant Maintenance) Module of SAP Software.Review new power conservation devices and implement those that will produce the maximum cost savings.Interface with vendors and department managers assuring timely completion of projects and adherence to budget.Review construction drawings and specifications for all projects throughout their development to assure electrical design criteria compliance such was the case with a large computer room that required changes to the raised floor and the grounding issues and cabling changes needed to make for a successful project.Along with this position as a Project Planner, I also effectively filled the role as the assistant Supervisor.That required dealing appropriately with personnel issues and handling job performance reviews and providing supportive assistance to the employees to boost productivity.

Experience with the following hardware and software:

·Siemens Motor Controllers and Switchgear and Connectors

·Wattstopper LCD Dimming Controllers – Light Level Sensors – Occupant Sensors

·Variable Frequency Drives – Machine Automation Controls – Simplex Fire Systems

·PM (Plant Maintenance) Module of SAP

Project Designer 1994-1997

Researched and developed small building projects; this required extensive negotiation with contractors of all trades.I have a good working knowledge of all phases of building construction.Provide prompt and clear replies for all electrical questions from Engineering Staff throughout design and construction phases.Inspected projects to assure compliance with contract documents and prevent construction delays.My engineering experience has helped me to design and propose lighting layouts for auditoriums, offices, recreational centers, and medical exam rooms using AutoCAD LT.

Network Administrator 1989 - 1994

Supported a LAN that is part of a 50+ server multi-site WAN.Experience in all facets of LAN administration such as: software and hardware installations, employee training, documentation, and troubleshooting of network bottlenecks.Assist in software development using FoxPro to help design in-house applications reducing the need for outsourcing.Advanced understanding of Windows fundamentals and LAN concepts plus a good knowledge of desktop and laptop hardware. Supported and installed CAD workstations and plotters.Provided training seminars for new CADD users.

Sep 1984 - May 1989

Electrician

Daniel Electric

Supervised large computer cable installations and interfacing of workstations and voice communications.Experienced in computer network topologies and cabling with Cat5 and fiber-optic installations.Troubleshooting and installation of computerized building control systems, Simplex Fire Systems, current sensors, and occupant sensors. Installed and maintained Machine Automation Controls and various types of Programmable Logical Controllers. Organized the layout and setting up of small single-phase electrical services to large 3-phase commercial installations.Good understanding of backup generators, UPS installations, power conditioners, phase balancing, line isolation transformers, and automatic transfer switches. Assist in power analysis providing companies baseline data of their existing electrical system.

Education

Education

Computer Science

SEOVC Educational Center

Engineering Courses

University of Detroit

Certifications

Certifications

National Electrical Code Certification

IEEE - NEC Courses

Network Administration Certification

Microsoft Certified Professional

HIPAA Security

El Paso Community College