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Interest

  • Special Olympics Volunteer
  • Youth Athletics
  • Basketball Officiating
  • Tennis, Golf, Running, and overall physical fitness
  • Enjoy quiet beach time with family and friends.
  • Attending Georgia Football games in the fall 
  • Reading about trends in Technology  and attending Technology Conferences.

Objective

Senior role in a dynamic organization seeking strategic IT leadership

Accomplishments

Information Technology Executive

  • Reduced the annual IT budget from $35million to $10 million by reducing headcount from 150 to 30, which included the elimination of all contractors and consultants, outsourcing infrastructure, and renegotiation of all vendor contracts.
  • Established a steering committee and governance mechanisms to keep IT and the business jointly accountable for linking technology to help drive business strategy.
  • Developed and implemented strategy to standardize on companywide Enterprise Resource Planning (ERP) system, reducing cost of operation by $2 million annually.
  • Deployed SAP ERP systemsin four manufacturing locations in 90 day intervals, transitioning from legacy non-standard ERP systems.
  • Deployed corporate (VoIP) phone system, which saved $250K annually and provided improved efficiency and flexibility in using corporate data network for voice services. 
  • Integrated Manufacturing Execution Systems (MES) with corporate ERP System to provide more holistic view of purchasing, credit, accounting, supply chain management and manufacturing planning. This provided greater agility and better data to aid in decision making and forecasting.
  • Implemented data warehouse to provide executives with sales, operations, and financial reporting.
  • Implemented key ERP system modules at six manufacturing plant locations and a research and development center, which improved manufacturing accuracy by 20% and reduced costs by 15%.

 Management Consultant/Professional Services

  • Successfully aligned regional project managers to streamline project management processes worldwide (24 countries, 400 consultants), eliminating project schedule conflicts and minimizing project delays.
  • Implemented financial process improvements (e.g., analytics, exception reporting) to ensure team delivery of the program on time and within budget.
  • Provided guidance to the financial teams regarding monthly project forecasts, baseline staffing, exception reporting, and analytics.
  • Implemented project tracking tool to integrate and standardize project management methodology and project dashboard reporting for all phases of the project.
  • Oversaw vendor relationships to insure compliance with staffing requirements by establishing weekly metric review meetings with vendors, sourcing groups, and Human Resources.
  • Served as a member of the outsourcing vendor selection team.
  • Maintained communications and working relationships with IT, Operations, Legal, Sales, Finance and other critical departments for input and resolution of program issues.
  • Led the global project management office in the design and development of "Leading Successful Teradata Projects" course, used to train 500+ project managers on the technical aspects of Data Warehouse implementations.
  • Deployed requirements and testing best practices as a part of global methodology process improvements.
  • Participated as a key team member in the deployment of project start-up/close-out governance process improvements.
  • Led the design and development of Global Project Performance Improvements (Lessons Learned) Plan to foster continuous improvement by capturing and learning from project mistakes and successes.
  • Performed health check and start-up/close-out support for Fortune 500 company projects in Americas and Europe/MiddleEast/Africa regions.

Business Software Development and Product Management

Spearheaded the sales, marketing, research and development, implementation, and support of software products specializing in the retail and manufacturing consumer products industry. Approved all sales forecasting, annual budget, and sales/marketing strategies.

  • Developed an implementation methodology which differentiated software products as "off the shelf" solutions from services products with business requirements, design and development phases. This methodology helped to clarify project deliverable and cost and increased customer satisfaction.
  • Led project planning for the release of new version of forecasting and vendor managed inventory software product.
  • Reviewed and approved all system architecture designs, which included the use of multidimensional databases, on-line analytical processing, and data warehouse integration.

Led the technology direction and development for all business applications, which included order management, inventory control, manufacturing, inventory planning, purchasing, and financial systems. Supervised a staff of 75 people.

  • Developed project methodology program to ensure "on-time/within budget" tracking.
  • Implemented national language and multiple-currency support for all business applications by aligning with language translation partners and defining a quality assurance and support process.
  • Served on Supply Chain Management Steering Committee responsible for defining JIT business requirements.
  • Increased services division revenue from $1.5 million to $5 million in one year by improving implementation methodology and quality control processes and aligning with the sales organization.
  • Coordinated the successful implementation of all services division software modification projects including worldwide order processing, inventory control, manufacturing, and financial systems for large international client including multiple-currency and multiple-language support capabilities.

References

Hrishikesh Pawaskar

"It is my pleasure to recommend Richard Bayersdorfer. I have had the opportunity to work with Richard in Convergys. He is a great person to work with and leads by example. He is a result-oriented professional with a solid work ethics. He brought into the project his vast IT experience and efficiently streamlined the IT PMO process in the project. He effectively managed all the aspects of IT Project Management from budgeting, resource planning to IT status reporting for the project. Richard is a proven outstanding leader with exceptional technical and management acumen. He is process oriented with attention to detail. He is well organized and clearly communicates the project's goals to his colleagues. Richard quickly and yet comprehensively assesses the bigger picture and offers strategic and tactical plans to solve the problems at hand that consistently yield successful results." July 24, 2009

Clem Johnson

"As former Senior VP HR at OFS (formerly Lucent Technologies), I worked with Richard as a member of the the OFS Leadership team. Richard was the CIO and did an outstanding job of juggling the many projects that were under his direction. He is truly a strategic partner and a take-charge individual. He has broad experience with highly developed technical and leadership skills. I highly recommend Richard for a CIO position." July 15, 2009

Jack Mitchell

"Richard was my CIO in 2003 when I was tasked with reducing our telecom budget. He was integral in supporting me during a large project to upgrade our phone system. I evaluated options and believed strongly that VoIP, specifically ShoreTel, was the best choice. Because our company came from old Bell origins, it was challenging to get our executive team to consider anything other than the obvious big PBX players. The project took nearly a year to complete from evaluation to implementation. Richard listened to my argument, made a decision, and supported me consistently through all challenges until project completion. Six years later, we are still on the same system and it has worked extremely well. Since 2003, the system has been expanded to 4 more of our locations. Without Richard's total support, this project would not have been the success that is has become for our company." July 13, 2009

Ken Pruitt

"I remember when Richard started at OFS. Our industry was in a downturn and most of our organization was treading water just to manage the projects we had. Richard brought to us a renewed energy that helped us focus on our goals and achieve them. He impressed me by his interest in the business itself and asked for me and a colleague to give him a tour of the production facility. And he didn't want the walk along the glass outside tour, but the suit up in clean room attire and stand next to the processes. During the time I worked for Richard, he many times let me interrupt his schedule to sit down one-on-one to discuss some project issues and let me talk until everything was covered. I always felt like he wanted to hear what I had to say and that my input was important in his decision making process. I was really disheartened to hear he was leaving OFS. The employees that worked for Richard really liked him personally and because he helped us accomplish a lot with what we had. I know if the company did not have financial problems that Richard would have continued to cause our organization to excel." March 25, 2008

Lloyd Somers

"Richard worked closely with me to lead transition projects for Global 50 clients implementing SAP Human Capital Management. Richard brought many strengths to these efforts including strong business and technical acumen. As the Director of the Global PMO, Richard was an effective communicator who championed the use of integrated technologies in solving complex business problems. He was a strong mentor to his teams and directed more than 500 staff members and clearly demonstrated the ability to lead large projects on a global scale. He was also especially effective interacting with the corporation's Professional Services organization to advance the efforts in our charge and participate as a senior leader of managing the staff resources of the company." July 9, 2009

PMI

Portfolio

Awards

Named to the InformationWeek 500 list of Top Technology Innovators.

Summary

Senior Information Technology executive with domestic and international experience serving as a strategic member of corporate leadership teams. Strong business and technology acumen  including enterprise resource planning, supply chain management, manufacturing execution, and financial systems. Effective communicator who champions the use of integrating technology to help solve business problems. Areas of expertise include:

  • Project Management Office
  • Human Capital Management
  • Data Warehouse/Business Intelligence
  • Outsourcing
  • Data Center Operations/Technical Support
  • Start-Up/Restructure/Process improvement

Successful achievements in high growth, rapid change, and downsizing environments.

Excel in team building to insure business goal alignment, with a "clarity of purpose" attitude.

Accomplishments are in three main areas:

  1. Information Technology Executive
  2. Management Consultant/Professional Services
  3. Business Software Developement and Product Management

Work experience

20082009

Director - Global IT PMO

A leading global provider of HR Business Process Outsourcing Solutions.  Convergys provides comprehensive, HR outsourcing services that enhance your talent management processes. This helps organizations improve service delivery, create a more agile workforce and align HR strategies to its business.

20072008

Global Executive Program Manager

Teradata is a leading provider of powerful, enterprise analytic technologies and services that include Data Warehousing, Business Intelligence and CRM Solutions.

20052006

Chief Operating Officer

Seagull Enterprises LLC

One of the nation's leading providers of flooring to the multifamily industry.

20022005

Global CIO

OFS - A Furukawa Company

OFS is a world leader in providing cutting-edge fiber optic technologies.

19962002

Vice President - Information Technology

Superior Essex is a global leader in the design, manufacture and supply of wire and cable products. They are the world's largest producer of magnet wire, also known as winding wire, an insulated copper or aluminum conductor used by major original equipment manufacturers and distributors. In North America, they are the industry leader in outside plant copper communications wire and cable products. They also manufacture and supply fiber optic cables and premises copper cables.

19951996

Vice President & General Manager of Software Products

Neil Thall & Associates

Leading provider of causal and demand forecasting, and vendor managed inventory sofware products for the retail industry.

19891995

Vice President of Research and Development

American Software develops enterprise and supply chain software, including electronic commerce, ERP and flow manufacturing solutions.

Education

Bachelors

Skills

Project Management Office (PMO)
The Project Management Office helps CIOs and organizations by providing the structure needed to both standardize project management practices and facilitate IT project portfolio management, as well as determine methodologies for repeatable processes.