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Work experience

Jun 2005Present

Office Manager/Administrative Assistant

Habitat for Humanity Greater Columbus

Welcome homeowners, clients, vendors, job applicants, and visitors.Answer telephones, route calls to appropriate extenstion and responds to inquires from staff and public.Review daily any telephone messages for CEO, and email such messages to him.Retrieve incoming faxes and forward to designated staff members.Open, date stamp and distribute all incoming mail daily.Pass out pre-screen applications for housing and take homeowners payments.Responsible for collecting all cash, checks, mortgage payments, and donations.Create Excel spreadsheet with all donations, checks, cash and mortgage payments, then email this report to the CEO, CFO, Marketing Director, and Accounting Manager.Reconcile ReStore income daily and submit to Accounting Manager.Write out bank deposit ticket, listing all current checks for that day, and then take deposits to bank.

Create agenda for weekly meeting,and then take notes of such meeting.Prepare Board Reports for Executive Committee, convert these board reports to pdf format, and then email to CEO.Train/Supervise volunteers that request to work in the administrative office.Responsible for administration of the VOIP telecommunication system; making sure all requests of assigned telephone numbers, greetings, hardware, etc. is correctly installed. Also responsible for working with the vendor supporting this service when necessary.Maintain all office equipment: copiers, fax machines, printers, postage machine, etc. Work with the supporting vendors, and responsible for proper handling of supplies needed for this equipment.Order office supplies for entire staff, responsible for making sure that all orders are coded to the appropriate department and within budget.Maintain Secured Storage Area currently holding all office related items; old files, records, pertinent financial information, materials for special events, etc., making sure area is organized, clean and secure as possible.Responsible for assigning front office keys, and building security system codes to staff.

Contact on a weekly basis Waste Management vendor to pick-up dumpsters.Supervise janitorial crew to maintain cleanliness in front reception area, hallway, and physical facility.

Apr 1998Jun 2005

Administrative Assistant/Receptionist

Office Team

Provided executive administrative/computer support to various corporations.Welcome visitors, clients, vendors, job applicants and answer incoming calls (1-10 lines).Utilize Outlook or Lotus Notes to schedule daily/weekly meetings, send invites, company notices and managerial requests to all staff.

Use voice mail and cell phone to communicate with high-level executives.Coordinate lunch meetings, travel arrangements, and hotel accommodations.Create formatted documents, reports and correspondence with Word and WordPerfect.Prepare/maintain expense reports and various other pertinent numerical data with Excel.Update PowerPoint presentations plus edit database files with Access.Data-Entry-(alpha/numeric) plus proof read and edit all documents.

Summary

Skilled and personable Office Manager/Administrative Assistant with 10 years experience providing consistent, approachable customer service and full range of clerical/computer office support.Administration: Provide exceptional administrative support to peers and senior management, success streamlining office processes to increase efficiency and improve service. Offer receptionist, clerical training to office volunteers, track financial data and accurately process customer payments. Strong communication skills and continuously project a highly polished professional image.Customer Service: Serve as initial point of contact for the organization, plus provide information on the telephone or in person about company services and products. Efficiently schedule appointments and promptly respond to inquiries via e-mail or telephone.Technical Skills: Adept with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and currently learning Quick books accounting software. Capable of managing the Reception area with a friendly, business demeanor, plus handle 5 to 10 telephone lines politely and professionally.Key Strengths: Strong administrative, clerical/computer experience, with the necessary skills to work with all levels of internal management and staff. Good negotiation and problem resolution skills, the ability to work in a fast-paced team environment, while meeting weekly deadlines and department goals. Effective scheduling and coordination abilities, capable of executing tasks with precise attention to detail, the ability to handle multiple projects and make appropriate decisions. Ability to quickly adapt to changing business priorities and evolving environments. Highly motivated, energetic and resourceful. Strong desire to strive for both personal and administrative excellence through a never-ending drive for continuous, educational advancement.

Objective

I'm actively seeking a position as a Office Manager/Administrative Assistant allowing me to utilize my skills in the fields of administration and accounting, to lend my expertise to an organization looking to grow.

Education

Aug 2005Present

TRAINING FROM EMPLOYER

Habitat for Humanity

Current employer has provided thorough training in the area of managing the overall operation of the affiliate, and this includes office administration, Accounting, Family Services, Volunteer Coordination, Resource Development, the retail ReStore, and VOIP.