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Work experience

Jul 2009Present

Insurance Agent

Georgia Insurance Department
  • State Licensed Insurance Agent
  • E and O Insurance Obtained
  • LIMRA Training Completed
Jul 2009May 2014

Customer Service Representative

Verizon Wireless
  • Informs Customers of Account Specific Information
  • Educates Consumers on Telecommunication Industry
  • Received Several Achievement Awards
Nov 2006Nov 2009


A-1 Appraisals
  • State Registered Real Property Appraiser
  • Independent Business Owner
  • Ensure Confidentiality of Property Values
Nov 2006Aug 2008

Sales and Leasing Consultant

Toyota Mall of Georgia
  • Master Level Sales and Leasing Consultant
  • Largest Automobile Dealership in Georgia
  • Accepted incoming calls in Business Development Center
Dec 2004Jan 2006

Sales Consultant

Toyota of McDonough
  • Expert Level Sales Consultant
  • Proven Leadership Abilities
  • Kept Extensive Records of Clients and their Interests
Jun 2003Jul 2004

Sales Associate

  • Certified Toyota and Scion Sales Associate
  • Largest Toyota Dealership in the Midwest
  • Maintained Daily Database of all Prospects


Sep 1993Jun 1997


Chicago State University
  • Major in History
  • Minor in Art
  • Graduated with Honors
  • Honors Convocation
  • Dean's List several semesters
  • Senior Copy Editor for University Newspaper
  • Library Assistant in interlibrary loan department
  • Abilities Office Assistant helping disabled students



Excellent Negotiation skills Liaison Problem solver Outstanding teamwork abilities Ability to handle crisis in effective and persuasive manner



Seeking a career position where my skills and experiences will contribute to a department achieving it's mission and objectives.


                                                      Additional Information

1. My knowledge of Single Family Housing Programs, policies, regulations and procedures originates in part from my own independent research as a homeowner. In addition, completing the educational requirements to become a State Registered Real Property Appraiser in the State of Georgia also exposed me to various programs. Working with Real Estate Agents and Mortgage Loan Officials also exposed me to how qualified homeowners could benefit from various Single Family Housing Programs administered by HUD, Fannie Mae, and Freddie Mac.

2. In addition to my ability to perform in a fast-paced environment and handle crisis in an effective manner, I have communicated programmatic and technical matters to a variety of audiences. More specifically, during my tenure as a Sales and Leasing Consultant with the Toyota Motor Corporation, I constantly used my oral and written abilities to effectively communicate the technical specifications of a vehicle's operation, and the qualifying criteria for financing and loan approval. I was rewarded for my performance in relating technical matters to customers and company officials by receiving a Master Level Certification Award, and a certificate of accomplishment for competing in a special contest at the District Level. Furthermore, technical matters and comparable data must be analyzed to arrive at an opinion of value when preparing an appraisal for a single family home.

3. Knowledge of real estate transactions, mortgage concepts, and credit concepts has been gained from my association with real estate agents and lending officials during my experiences as a real estate appraiser and purchasing my primary residence. I have detailed and practical application of credit concepts documented over a 5 year period in which these concepts were related on a daily basis to my customers during the process of purchasing or leasing an automobile.

4. During my experiences in the automobile and real estate industry, it was beyond the scope of my duties to assess Real Estate Owned Programs or make recommendations. However, when discussing the different ways to finance an automobile with my clients, I made sure to distinguish the differences between a depreciating vs. an appreciating asset.


I have a passion for the following:

  • Current Events - Local, National, and International
  • History
  • All Sports
  • Art
  • Travel, and
  • Science



Master Level Sales Consultant

Toyota Motor Corporation

Expert Level Certification

Toyota Motor Corporation

Certified Sales Associate

Toyota Motor Corporation

Certified Scion Sales Consultant

Toyota Motor Corporation - Scion Division
Jul 2009Jul 2010

Life, Accident, and Sickness Insurance Agent

Georgia Insurance department
Nov 2006Nov 2009

State Registered Real Property Appraiser

Georgia Real Estate Appraisal Board


Department of Energy