تحميل PDF

Work Experience 

20132015

IT Specialist

Star Medical Center
  • Troubleshoot problems reported by users.
  • Make recommendations for future upgrades.
  • Configured automatic updates for network clients by using Group Policy.
  • Provided technical support for hardware/software configurations and applications.
  • Maintained technical knowledge in networking area; operating system (Server and PC).
  • Monitor networks to ensure security and availability to specific users.

Analyze and isolate issues

20122013

Technical Support

Xceed Contact Center
  • Troubleshooting Network Providing Support For ADSL ,Support Router's Configuration & LAN WAN
Mar 2008Mar 2010

IT Specialist

El-Sheikh Zayed Specialized Hospital
  • Managed user accounts, groups, print queues and controlling access rights using Active Directory.
  • Installed, configured, and provide troubleshooting for Server 2003.
  • Maintained technical knowledge in networking area; operating system (Server and PC).

Backup databases through Sql Server 2005, Installing , configuring and troubleshooting PCs , computer hardware, software, systems, networks, printers, and scanners 

Certifications