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Work experience

Mar 2008Present

Insurance Agent

Titan Auto Insurance / Nationwide
  • Responsible for Branch Operations
  • New Policy Sales
  • Customer Service
  • Endorsements
Jan 2008Mar 2008

Customer Service

Temporary Customer Service Representative for Bear Stearns mortgage company. 

Mar 2007Nov 2007

Insurance Agent

  • Property/Casualty and Life/Heath insurance sales.
  • Customer Service
  • Problem Solving
Mar 2006Jan 2007

Pesrsonal Lines Underwriter

  • Customer Service
  • Agent Assistance
  • Problem Solving
  • New and Existing Policy Underwriting
Jul 2001Dec 2005


Muniz Insurance Agency
  • New Policy Sales and Underwriting
  • Marketing
  • English/Spanish Translations
  • Income Tax Preparations
  • Professional Letters
  • Notary
Aug 1999Jul 2001

Implementation Manager

Justice Link
  • Internal and External Training
  • Liaison between Courts and Attorneys
  • Developed Solutions for Process Issues
  • Customer Service
  • Created Training Manuals


Feb 1999Sep 1999

National Institute for Paralegal Arts & Sciences


Type 60 wpm
Bilingual (Spanish/English)
General Lines Insurance


Texas Life/Heath Insurance License

Texas Department of Insurance

Texas Property/Casualty Insurance License

Texas Department of Insurance