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Experience

Skilled at delivering results under pressure and in uniquely challenging circumstances. 

Experienced at leading in diverse environments, cultures, business models, and industries.

Strong track record of developing creative solutions to solve difficult & long standing problems.

Capable of effectively executing productive changes in established cultures and organizations. 

Effective at building executive, operations, and sales teams and productive cultures. 

Work experience

20182019

Chief Executive Officer

LAW Publications

LAW Publications was founded 45 years ago to educate adults and children on the dangers of alcohol and drug abuse. LAW provides materials to first responder agencies for free by conducting fundraising from individuals and businesses. 

Recruited by investors to develop and implement growth-oriented strategies by building scalable sales systems. 

Key wins included: 

  • Introduced initiatives to improve culture with principles based management.
  • Initiated customer recognition programs to drive engagement and retention. 
  • Successfully built a national, field-based public relations model to improve business development & engagement with agencies.  
  • Dramatically improved impact of products through partnerships with award winning agencies and introduction of digital products. 
  • Developed national and corporate sales programs and inside sales capabilities. 
  • Created analytics programs, tools, and resources. 
  • Replaced handwritten, manual processes and paperwork with automation and technology, including integration of a company-wide CRM, national rollout of iPads, VOIP, and collaboration software.
20152018

Managing Director, Small & Midsize Business

United States Chamber of Commerce

The U.S. Chamber of Commerce is the world's largest business federation representing over 3 million businesses, associations, and organizations. 

Promoted to assume P&L responsibility of the national small and midsize business unit, including outside, inside, direct mail, and online sales; customer service; and sales operations .Responsible for developing and executing the strategic direction of the business unit.

Key wins included:

  • Led initiative to increase political and special issue fundraising, which would go on to surpass membership fundraising for the first time.  
  • Led first year-over-year growth in small business membership by introducing new membership options. 
  • Implemented new digital communications strategies that increased engagement rates of membership by 33x.
  • Relaunched the U.S. Chamber's small business presence online and introduced new digital acquisition model to acquire members. 
20072015

Managing Director, National Small Business Sales and Contact Center

United States Chamber of Commerce

Promoted to assume P&L responsibility of the U.S. Chamber's national sales and fundraising center, which is the U.S. Chamber's largest presence outside of Washington, D.C. As an autonomous business unit, center is responsible for political fundraising, special issue fundraising, membership sales, customer service, and membership operations.

Key wins included:

  • Identified culture as a key opportunity for growth and executed a plan integrating core values and aggressively managing to them with new hiring, on-boarding, training, and compensation plans supporting the core values. 
  • First increase in revenue in 11 years and Center and to become the largest small-midsize business fundraising operation in the Chamber.
  • Doubled revenue per sale of specific issue fundraising through a new sales and fundraising training and best practices.
20052007

Division Manager, Inside Sales

United States Chamber of Commerce

Responsible for achieving sales and revenue objectives through operational and sales management of the Inside Sales team at the National Small Business Membership Center. Primary responsibilities included recruiting, hiring, and training sales directors; sales and fundraising messaging; sales operations management; sales coaching and development; and quality assurance. 

Key wins included:

  • Exceeded monthly sales objective every month.
  • Introduced new, targeted sales programs to diversity and grow sales.
  • Introduced recruiting and training programs that allowed us to repeatedly add sales directors who performed in the upper quartile.
20022007

Fundraising | Special Projects | Corporate Relations

United States Chamber of Commerce

Promoted three times from direct fundraising to support, manage, and lead special projects, sales divisions, and growth initiatives.

Key wins included: 

  • Creatively developed solutions to monetize non-paying members through partnerships with Fortune 500 companies.
  • Exceeded every sales and fundraising goal.  
  • Supported senior management initiatives, including program to enter midmarket membership with new products, services, and offers.  
  • Developed framework for the Corporate Leadership Advisory Council, a policy council for midmarket sized companies.
20002019

Founder | Employee | Advisor

Diverse Startup Companies

Started, sold, worked for, and advised variety of entrepreneurial ventures including: 

  • Started and sold Imagine Promotions, a music production company.
  • Led growth of family retail business and its sale to investors. 
  • Advised entrepreneur on growth strategies of custom bedding company. 
  • Worked at Napster as customer support representative.

    Education

    20162018

    M.B.A

    Southern Methodist University

    Honors: Beta Gamma Sigma academic honor society.

    20092009

    Executive Leadership Program

    Georgetown University
    20052009

    B.S. in Management, Sales & Marketing

    Purdue University Global

    Honors: Summa cum laude 

    Volunteer Experience

    20172019

    Mentor

    REVTECH Accelerator 

    REVTECH is a venture accelerator and seed capital fund dedicated to identifying and developing early-stage, high-growth ventures focused primarily on retail technology.

    20172019

    Advisory Council - Digital Accelerator Program

    Southern Methodist University