Rishendran Rishen

Rishendran Rishen

Work History

Work History
Sep 2011 - Present

I.T Support Technician

Bytes Technology Group
Apr 2007 - Oct 2009

Data Field Engineer

Vodacom

·Configuration of vodamail setup

·Installation of 3G wireless modems

·Troubleshooting of hardware and software problems

·Firmware upgrades on modems

·Windows service pack upgrades

·Updating of browsers/Broadbandspeed testing

·Installing and configuring wireless network devices and or LAN

·Configuring and connecting laptops and desktops to peripheral network devices

·Setup and configure email address

·Supporting all of the above

·Installation of browser,pop3 smtp server (outgoing and incoming mail)

·Supporting customers with vodamail setup 3G

·Hardware and software installation

·Fault finding with hardware

·Anti-virus removal

·Firewall procedure

·Installation of new browser Internet explorer and Firefox

Education

Education
May 2011 - Nov 2011

National Certification

Durban Business College
Mar 2005 - Apr 2006

Certification

Durban Computer College

Completed Studing A+

Hardware

Software Skills

Networking Fundemetals

Installation Operating systems (64Bit 32Bit)

Product Activation

Network Protocols

Skills

Skills

Email Support End-user

DUTIES: ·        Configuration of vodamail setup ·        Installation of 3G wireless modems ·        Troubleshooting of hardware and software problems ·        Firmware upgrades on modems ·        Windows service pack upgrades ·        Updating of browsers/Broadband  speed testing ·        Installing and configuring wireless network devices and or LAN ·        Configuring and connecting laptops and desktops to peripheral network devices ·        Setup and configure email address ·        Supporting all of the above ·        Installation of browser,pop3 smtp server (outgoing and incoming mail) ·        Supporting customers with vodamail setup 3G ·        Hardware and software installation ·        Fault finding with hardware ·        Anti-virus removal ·        Firewall procedure ·        Installation of new browser Internet explorer and Firefox