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Work experience

Eeat Manager

American Express.
EEAT Manager-PMO-INDIA team, Have chaired various International level MUN conferences, IIT Mumbai, Harvard India, DU, Narsee Monjee to name a few. Selected for a sponsored education trip to Beijing and Tokyo from Delhi University. Served as Head Volunteer, Sponsorship domain at CWG, 2010 and lead the corporate affairs team of 23. Awarded with Medal of Excellence for the work done at CWG, 2010.

Management Consultant

American Express
Management Consultant- Mar' 13- Profile: Managing and monitoring $120M SQP investment across 11 portfolios American Express' Global customer service unit from governance standpoint that includes requirements, success criteria, milestones, key performance indicators(KPIs), and Work Breakdown Structures. Creating weekly andmonthly financial dashboards using MS Access and Excel 2010 for effective portfolio management. Tracking benefits of the projects and calculate ROI, payback while working in close coordination with the onsite team to identify business problems with investment portfolio. Conducting compliance assessments and financial audits for the PBUs and submit assessment reports to management. Collaborating with external auditors to conduct in-depth compliance audits, presenting all results to senior management Develop and design optimization strategies
Jun 2012Present

Project Analyst

Azoth Technologies
Project Pegasus(for 8 international markets)-Oct' 14 Role: Project Analyst for a multimillion dollar multiyear transformation project in American Express. Key Responsibilities: Manage project delivery plan using sprints, validating RUCS documents, gather details around changes and performing its impact analysis. Communicate changes to developers, testers and external stakeholders. Assess threats/risks in the customer environment and mitigate them. Co-ordinate with cross functional teams spread across different geographies. Leveraging relationship to engage technical support and drive the process. Assisting senior stake holders with more engaging client prospective. Training multiple teams on new capabilities brought up with the project. Using impact matrix approach to prioritize different phases of the project. Achievement:‘ Exemplarycontribution‘ successful executionforof Project Pegasus-IND & SGP ‘ Outstanding contribution‘- AR to Globestar conversionto ANZ corporate +91-9811242522 [email protected] Project-BTA DFR Utility change Mar' 13-Dec' 13 Background: With the launch of Pegasus for India and SGP, the capability to recover the Business Travel Account files on higher level control accounts was lost. The report generation from cocas was also impacted. Acknowledging this major opportunity I have raised a New Project request with the variable sizing of $397K Role: Project owner. Key Responsibilities: Drafted the project plan defining the business objectives, scope and change requirements in the CZ' 23D mainframe code. Converted functional requirement into architectural modules to derive the variable project cost and manage resource allocation. Approved the SIT and UAT test results and controlled the warranty, mitigating the contingencies involved.
Jul 2013Present


Technical SPOC
Project-Amdocs-BTA-Retention ' Situation: Being a new prospective client, AMDOCS sought a very unique Business Travel-EDATA file for INDIA market. Role: Shared a best practice of EMEA region first time for a JAPA client, thereby saving resource cost. Planned and coordinated the file flow to establish deliverables for different teams. Collaborated and engaged file factoryteam to develop the code and execute desired deliverables to client. Achievements: Successfully driven implementation of a $73 M project in INDIA. Basis the QOS for India project, AUS and HK markets with total BCV of $420M, were also acquired. Professional Summary Excellent exposure in investment management and optimization. Technical expertise in breaking architecture level system designs. Distinct experience of managing the relationship with Fortune 100 companies. Good experience in pre-sales and business development. Exceptional analytical and end to end Project Management capabilities. Strong knowledge of compliance and auditing. Proficiency in MS Office, Business intelligence and transformation tools. Other Activities and positions Hosted, American Express YearlyFunction Time-Rendezvous with Pradeep Kapoor'‘ Show-2012/13/14
Feb 20122014

Project Manager-Corporate

American Express
Project Manager-Corporate Strategies--Mar' 13 Creating and supporting client retention strategies for existing customer base and for new customers, maximizing value creation and profit generation of the account portfolio team. Worked with Fortune100 companies developing their payment solutions and supporting the portfolio teams with enterprise wide implementation. Worked with the marketing and pre-sales team to design, develop, propose new deals/opportunities and selling strategy within the large market and GCG accounts. Providing consulting services to corporate clients for Expense Management related systems & corporate card MIS products. Working with users to formulate and document business requirements, identifying, investigating, and analyzing businessprocesses, procedures and work practices. Regular and Adhoc Management information reporting and analytic, product usage statistics, dedicated Account consulting. Identifying and evaluating inefficiencies and recommending optimal business practices, system functionality and behavior. Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system. Creating user and training documentation, and conducting formal training classes forinternal and external stakeholders. Developing business specifications for the clients leveraging marketing strategies strengthening the corporate relationships. Acting as a central reference and information source, providing guidance and assistance in the enterprise wide implementation and system project decision making process [email protected] American Express. Global Excellence Award-and 2013(nominated for 2015). Awarded to only381 employees from global workforce of over 60000+ across the company for identifying solutions and contribution throughout the year. ConsistentG1-L1 performer(top rating given to 10% employees) since last 3 years in American Express. Created a knowledge share user guide that got published on the global website of American Express. Various other awards for being a key player and for having a strong network in the organization.
Jun 2010Feb 2012

Software Developer

Azoth Technologies
Software developer- Designed an inventory control system using Visual Basic, MS SQL Server for an export house; allowing the manager to place order for raw materials and check the status of existing orders. Conceptualized and created a database for customer orders and the inventory control systems. Added triggers and various constraints, including referential integrity and checks to maintain data integrity and apply business rules. Developed POS invoice generation and cash receipt handling. Profile: Took an active role in the full development life-cycle. Successfully built and maintained an inventory control application for a middle market export house using visual basics Coded new modules in line with pre-agreed technical specifications and monitor changes around it. Worked closely with the project team during User Acceptance Testing and implementation phases to ensure a successful and timely outcome. Supported documentation of logs and codes to enhance knowledge repository. [email protected] Azoth Technologies.



Delhi University