Project Manager-Corporate Strategies--Mar' 13 Creating and supporting client retention strategies for existing customer base and for new customers, maximizing value creation and profit generation of the account portfolio team. Worked with Fortune100 companies developing their payment solutions and supporting the portfolio teams with enterprise wide implementation. Worked with the marketing and pre-sales team to design, develop, propose new deals/opportunities and selling strategy within the large market and GCG accounts. Providing consulting services to corporate clients for Expense Management related systems & corporate card MIS products. Working with users to formulate and document business requirements, identifying, investigating, and analyzing businessprocesses, procedures and work practices. Regular and Adhoc Management information reporting and analytic, product usage statistics, dedicated Account consulting. Identifying and evaluating inefficiencies and recommending optimal business practices, system functionality and behavior. Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system. Creating user and training documentation, and conducting formal training classes forinternal and external stakeholders. Developing business specifications for the clients leveraging marketing strategies strengthening the corporate relationships. Acting as a central reference and information source, providing guidance and assistance in the enterprise wide implementation and system project decision making process [email protected]
American Express. Global Excellence Award-and 2013(nominated for 2015). Awarded to only381 employees from global workforce of over 60000+ across the company for identifying solutions and contribution throughout the year. ConsistentG1-L1 performer(top rating given to 10% employees) since last 3 years in American Express. Created a knowledge share user guide that got published on the global website of American Express. Various other awards for being a key player and for having a strong network in the organization.