Rikki Carlson, CAPM

  • Southeastern Massachusetts Area, US

Project Managers Assistant

Work History

Work History
May 2013 - Present

Project Managers Assistant

POWER Engineers
  • Performing project and proposal set-up including budget and agreement
  • Preparing client invoices
  • Assisting in development of project reports, both internal and external
  • Tracking Earned Value Analysis
  • Developing Work Scope Variances in support of contract change orders
  • Scheduling using Microsoft Project 2010
  • Responding to clients needs and requests
Jan 2010 - May 2013

Retail Sales Representative

T-Mobile
  • Developing store business reviews and action plans
  • Participating in business review meetings and conference calls
  • Selected to train new and current employees on sales performance
  • Providing excellent and thorough customer service
  • Creating spreadsheets to track sales and commissions
  • Performing management responsibilities, such as scheduling, paperwork, and inventory
  • Selected by T-Mobile corporate office to share my best practices on right-fitting and onboarding customers based on low calls to customer care.
Aug 2005 - Dec 2009

Senior Account Executive

Grand Wireless
  • Consistently met targeted goals in several various locations in the area
  • Selected to train new and current employees on sales performance
  • Providing excellent and thorough customer service
  • Took on management responsibilities, such as scheduling, paperwork, and inventory

Skills

Skills

MICROSOFT OFFICE

EXPERIENCE IN WORD, EXCEL, POWERPOINT AND ACCESS

MICROSOFT PROJECT

EXPERIENCE IN CREATING AND UPDATING SCHEDULES

ORACLE ERP

EXPERIENCE IN ORACLE ERP R12

PRIMAVERA CONTRACT MANAGER

EXPERIENCE IN USING PCM FOR INTERCOMPANY AND CLIENT USE

CUSTOMER SERVICE

EXPERIENCE IN PROVIDING EXCEPTIONAL CUSTOMER SERVICE TO CLIENTS

Education

Education
2012

Bachelors of Science in Project Management

Wentworth Institute of Technology
  • Graduated Summa Cum Laude with a 4.0 GPA
  • Accepted into Tau Alpha Pi Honors Society
  • Recipient of the 2012 Alumni Award 
2005

Associates of Arts in Early Childhood Education and Liberal Arts

Bristol Community College
  • Completed Honors Program, 2005
  • Accepted Into Phi Theta Kappa Honors Society

Certifications

Certifications
2014 - 2019

CAPM

Project Management Institution

CERTIFIED ASSOCIATE PROJECT MANAGER