I currently work as a Training Specialist at Pasonatech, in Dalian China. I speak Chinese, and work well in cross-cultural training situations. During my time at HP, I was a mentor for new hires entering the company, most of whom were Chinese. Developments in China's technology sector is also a passion of mine, and I regularly contribute to CNet Asia on that particular subject. I am currently studying Japanese as well.
Provide customer service and business English training to tech companies in the Dalian area.
Jun 2006 - Present
Sep 2006 - May 2008
Technical Support Engineer, Mentor
Provide technical support to North American customers, and ensure new hires entering the company are adequately familiar with both process and technical knowledge.Created an internal knowledge base, in conjunction with HP's Open Source Initiative, using a Drupal content management system (CMS).