Summary

I am looking for, but not limited to,  an opporutunity in the Home Networking and Integration field or Telecommunications Installation and / or Testing. I have expirence in the following fields. Management/Telecommunications/Automotive/ Sales/Customer Service/Computers/Networking/Construction/A/V Integration/Electrician/Project Management/Research/Proposals/Writing Business Plans.

Work History

Work History
Aug 2001 - Present

Labor / General Labor

Kraft Maid Cabinetry

    Tow motor operator, crown driver, tug driver, saw operator,

    specials builder, cart puller,

    general labor and assistance. 

Oct 2008 - Apr 2009

Tier 3 Tech Support

Time Warner Cable

Time Warner Cable

Tier 3 Technical Support

Make and recieve calls to customers concerning issues with their services.

Diagnose and troubleshoot customer Digital phone and HSD issues.

Assist customer in account issues, sales and product functions.

Mar 2000 - Jul 2001

Lightwave Install / Multi crew Tech Support

MCI / World-Com Contract:

Light Wave Installation and Telecommunications Network Construction

                               Experience includes, but not limited to:

Cable/Fiber routing and termination, mapping, ty wrapping, soldering, construction and powering, fiber splicing, configuration, testing and replacement, labeling, Blue prints, diagrams, Project books, generating reports, equipment: Nortel, Alcatel, Siemens, A.D.M.’s, W.D.M.’s, D.W.D.M.’s, OC192, OC198, Optiva’s (liquid cooled) Cisco and Linksys routers, switches, bridges, brouters, wireless communications, network adaptors, Light wave network cards, fiber and cable, Storage systems and devices. Multiple Crew Tech. Support. Site locating, multiple crew lodging and flight prep., inventory control specialist, assistant crew lead, fleet service, maintenance, scheduling repairs, detailing.

Mar 1999 - Mar 2000

Store Manager

Managed ten employees and day to day operations. Store appearance, inventory control, customer service, employee support, customer support, oversee commercial operations and new accounts.

Mar 1998 - Mar 1999

Commercial Manager

Auto Zone inc.

I started this position in March of 1998, at this time Corperate was looking at shutting down the commercial department in this area. At the end of the year, the commercial department had grown to the point, Auto Zone opened another Commercial department across town to siut the needs of all dealers in this district.

I was responsible for cold calls, customer satisfaction, dealer accounts, customer orders, delivery timing, customers money, trust and respect.

I was responsible for 1 Delivery Truck, and 1 Employee, turning out $15,000.00 in sales per month, and growing.

Education

Education
Jun 2006 - Jun 2008

AA of Applied Science

ITT-Technical Institute

Network Protocols

Project PlanningWAN Technology

Active DirectoryMicrosoft DesktopLinux Operating System

Install and configure SQL Server 2003

Set-up and configuration of network printers

Configure Windows 2003 for mobile computers

Configure group policy and local security policy

Install Red Hat Linux

IP Sub netting

Manage files and directories

Create files using weditor

Set-up and management of user accounts

Install and configure network protocols

Implement Active Directory and DNS

Manage Active Directory performance

Administration of shared folders, Active Directory, group policy and user accounts

Implement, manage and troubleshoot hardware devices and drivers

Set-up and configuration of network printers

Router configuration and troubleshooting

Identify areas of operation which need upgraded equipment such as modems, fiberoptic cables and telephone wires

Monitor system performance

Conduct needs assessments and translation of assessments into specifications andfunctional requirements

Develop and write procedures for installation, use and solving problems of hardwareand software communication

Apply data network design practices included Local Area Network (LAN) and WideArea Network (WAN)

Design LAN's and perform LAN capacity planning

Skilled in providing WAN installation and troubleshooting

Feb 1999 - Jun 2001

Career Degree

Penn-Foster

WORKING SAFELY WITH ELECTRICITY

MULTIMETER OPERATION

CONDUIT AND CONDUCTORS

ELECTRICAL EQUIPMENT

WIRING ELECTRICAL COMPONENTS

WIRING ELECTRICAL CIRCUITS

ELECTRICITY

ELECTRIC LAMPS

ELECTRICAL MEASUREMENTS

LIGHTING CONTROL

FRACTIONAL-HORSEPOWER MOTORS

INDUSTRIAL MOTOR APPLICATIONS

D-C GENERATORS AND MOTORS

INDUSTRIAL MOTOR CONTROL

INDUSTRIAL A-C MOTORS GENERATORS AND RECTIFIERS

MOTOR CONTROL

ELECTRIC HEATING

ELECTRIC SPACE HEATING

EXTERIOR LIGHTING PRACTICE

CONTROLS FOR AIR CONDITIONING

ILLUMINATION PRINCIPLES

INTERIOR TRANSFORMERS

STORAGE BATTERIES

RAPID ELECTRICAL ESTIMATING

UNDERGROUND POWER SYSTEMS

LOCAL DISTRIBUTION OF ELECTRIC POWER

FORMULAS

ELECTRICAL BLUEPRINT READING

ELECTRICAL SCHEMATIC DIAGRAMS

NATIONAL ELECTRICAL CODE 2002

Skills

Skills

Labor (Sweat Equity)

8 / 01 – 10/08 KRAFT MAID CABINETRY Middlefield, Ohio Red Tag Runner / tow motor, crown, hyster, tug driver   2 / 94 – 3 / 98 BLISS MANUFACTURING Newton Falls, Ohio Press Operator / Shear Operator / Drill Press / Coil Cutters / Crane Operator / Head Inspector / Mig Welder / Spot Welder / tow motor driver / finishing dept. / supervisor fill in Plant Maintenance   8 / 94 – 2 / 98 OAK HILL HOMES INC./ PARK Howland, Ohio Park Manager / Licensed Sales Order and Install new homes Grounds and Home Maintenance / on-call 24/7 (emergencies) Build, buy, and maintain all grounds and equipment. Trade Skills: Mig Welding, Mold Casting, Landscaping, Computers and Networking, Management, Inspection, Soft Skills, Group Dynamics, Electrical / Plumbing / Construction / Repair, Sales / Customer Service, Home Networking / Digital / Audio / Visual / Integration, Mechanical Repair, Machine Skills,   Mechanical Repair: Able to repair / Overhaul, Gas / Diesel Engines, Cars / Trucks / Motorcycles / most Industrial Equipment, Hydraulics, Compressors, Hand tools, Power tools, Kitchen Appliances,   Machine Skills: Ability to operate Small Lathe, Back Hoe, Tow Motor, Dump Truck, Drill Press, Hydraulic Press, Crown, Tug, Holzma Saw, Table Saw, Crane, Man Lift, Metal Shears, Coil Cutters, Spot Welder, Mig Welder, Grinders, Polishers      

Telecommunications

3 / 00 – 7 / 01 POINT TO POINT COMMUNICATIONS Broussard, Louisiana MCI / World-Com Contract Light Wave Installation and Telecommunications Network Construction Experience includes, but not limited to: Cable/Fiber routing and termination, mapping, ty wrapping, soldering, construction and powering, fiber splicing, configuration, testing and replacement, labeling, Blue prints, diagrams, Project books, generating reports, equipment: Nortel, Alcatel, Siemens, A.D.M.’s, W.D.M.’s, D.W.D.M.’s, OC192, OC198, Optiva’s (liquid cooled) Cisco and Linksys routers, Light wave network cards, fiber and cable, Storage systems and devices Database, MS SQL 2000 Enterprise, VB.net, MS Office 95-07, Network       Construction, Blue Prints / Schematics / Project Books, Home Networking / Digital / Audio / Visual / Integration, Microsoft Desktop Operating Systems, Intermediate Programming, Database Development, Network Standards and Protocols, Microsoft Network Operating Systems, Linux Operating Systems, Linux System Administration, WAN Technology and Applications, Network Technology and Service Integration, Network Systems Management, Computer build / repair

Tech Support

 10/08 - 4/09              Time Warner Cable        North Canton, Ohio Tier 3 Technical Support Take calls, diagnose and troubleshoot customer Digital phone and HSD issues. Assist customer in account issues, sales and product functions.     Computer & IT Skills:  Database, MS SQL 2000 Enterprise, VB.net, MS Office 95-07, Network       Construction, Blue Prints / Schematics / Project Books, Home Networking / Digital / Audio / Visual / Integration, Microsoft Desktop Operating Systems, Intermediate Programming, Database Development, Network Standards and Protocols, Microsoft Network Operating Systems, Linux Operating Systems, Linux System Administration, WAN Technology and Applications, Network Technology and Service Integration, Cable/Fiber routing and termination, mapping, ty wrapping, soldering, construction and powering, fiber splicing, configuration, testing and replacement, labeling, Blue prints, diagrams, Project books, generating reports, equipment: A.D.M.’s, W.D.M.’s, D.W.D.M.’s,  Cisco and Linksys routers, Light wave network cards, fiber and cable, Storage systems and devices build / repair, computer floors, Racks and Storage,

Management

Management Skills: Teamwork, Teaching, Leading, Negotiations, Soft Skills, Public Relations, Customer Satisfaction, Group Dynamics, Professional Development, Time Management, Multi Tasking, Inventory Control, Merchandising, Cash Handling, Written and Verbal Communications, Administrative, Research, Analyze, Create and Innovate, Plan and Organize, Managers Meetings, Staff, Materials, Money, Space, Technologies, Allocation of Resources, Building Trust, Conflict Resolution, Etiquette, Handling Difficult People, Value Diversity, Office politics, Emotional Intelligence, Leading Myself, 3 / 99 – 3 / 00 ADVANCE AUTO PARTS Warren, Ohio Store Manager Managed about 10 employees in the daily operations of the store, Commercial accounts, driver, stock, inventory, company truck, plan-o-grams, Reports, communications and managers meetings   3 / 98 – 3 / 99 AUTO ZONE Warren, Ohio Commercial Manager Manage all commercial accounts, driver, stock, company truck, and inventory. Responsible for all commercial reports, communications and managers meetings. 2 / 94 – 3 / 98 BLISS MANUFACTURING Newton Falls, Ohio Press Operator / Head Inspector / tow motor driver /finishing dept. / supervisor / 8 / 94 – 2 / 98 OAK HILL HOMES INC./ PARK Howland, Ohio Park Manager / Licensed Sales Order and Install new homes Grounds and Home Maintenance / on-call 24/7 (emergencies) Build, buy, and maintain all grounds and equipment.   4 / 89 - 7 / 97 World Wide Auto Parts Warren, Ohio Sales / Merchandising Manager / Assistant Manager

Certifications

Certifications

Licensed Sales / Consultant Manufactured Homes 1994

Oak Hill Inc.

Telecommunications Network Construction

Point to Point Communications