Letters of Recommendation

Awards and Recognitions

  • GE Healthcare Surgery "Leadership Award", Clear Thinking 2008
  • Utah Valley Regional Medical Center, "Team of the Quarter". For Receiving a 98% customer satisfaction.

Summary

Award winning and dedicated healthcare professional with 16 years experience in diagnostic imaging, customer service, medical device sales and sales training; builds immediate rapport and cultivates professional relationships with physicians, administrators, and clinicians. A quick thinker who possesses an exceptional ability to work unsupervised or in a group.

Served in sales as an Application Specialist, Clinical Specialist, Clinical Imaging Specialist, and Territory Sales Manager.  Experience serving as CT Team Leader, Director of Radiology and as adjunct faculty member at Weber State University in Radiology, CT, and Radiation Therapy; where he trained several students in the OR, Special Procedures, CT, and Radiation Therapy. 

  • In 2007- 2009 closed 75% of his demos, generating $3M in annual sales.
  • During 2008- 2009 increase CT sales revenue 50% in 3 months by creating a CT guidebook for the sales team and end users.
  • Achieved $375K in are thought to be dead.
  • Workshop, trade show, and cadaver lab experience.

Work History

Work History
Nov 2005 - Mar 2009

Clinical Imaging Specialist

GE Healthcare
  • Earned Leadership Award for saving thousands of dollars by streamlining complaint process.
  • Generated approximately $3 million in sales through outstanding product demonstrations
  • Closed 75% of c-arm demos for the sales team by executing the clinical sales cycle.
  • Ensured exceptional customer service with installation, training and follow-up.
  • Developed key relationships with orthopedic surgeons, neurologists and other specialists.
  • Educated medical staff across all levels on new and existing products, surpassing sales goals.
  • Received consistently high customer service ratings as recorded by 3rd-party evaluation service
  • Completed Masters Degree while working full-time.
May 2001 - Nov 2005

Special Imaging Technologist

Utah Valley Regional Medical Center
  • Saved thousands of dollars as CT team leader by reducing overtime hours and the need for additional staff by taking initiative to enlist help of more volunteers for CT Department.
  • Earned Team of the Quarter by setting record for achieving 98% customer satisfaction rating.
  • Served as Adjunct Faculty member at Weber State University.  Trained CT, radiation therapy, and radiology students, who realized 100% registry passing rate.
  • Performed trauma and routine CT, as well as biopsies, and special procedures.
  • Worked in the OR with Orthopedic Surgeons, Neurologists, General Surgeons, and Anesthesiologist's performing pain management procedures, such as, radio frequency oblations, nerve blocks and steroid injections.
  • Performed Biopsies, drains, stents, central lines, catheters, pace makers and special procedures.

Education

Education

Skills

Skills

Education and Training

Educating and training students, technologists, OR staff, nurses, and physicians on the proper use of medical equipment.  Traveled throughout the United States providing support and training for national sales team. 

Sales and Sales support - Imaging

Sales and marketing, Strategic Sales Planning, Client Relationship Management, Business Development, Vendor / Account Negotiations, Clinical Expertise, Project Leadership, Product Knowledge / Comprehension, Time Management / Follow Through

Clinical Expertise in Radiology

Training-educating physicians, Advanced Radiologic Technique, C-arms, Bone Density, Computed Tomography (CT), Trauma Imaging, Fluoroscopic Imaging, Pain Managment, Gastrointestinal, Neurological and Orthopedic Imaging and Radiology Equipment.

Certifications

Certifications

Radiography (R) Computed Tomography (CT) Radiation Therepay (T)

ARRT

References

References

Joe Mazzio

It is my privilege to recommend Rich Skaggs. I have worked with Rich for almost 4 years at GE Healthcare. His background as a Radiology Technician was a great asset in helping demonstrating GE In-office Cat Scan equipment. Rich also filled a position on the customer call center for GE navigation products. I have also worked with him at several of our navigation workshops where his professionalism and product knowledge was a plus. He made all the surgeons very comfortable working on our equipment. Rich was always willing to help no matter how busy he was. I hope I get the chance to work with him in the future, not only was Rich a good collogue he was also a good friend. He will be a great asset to any company he works for.

Doug Sanchez

     Rich, Was a Clinical Specialist for my sales team at GE Healthcare. His professionalism and clinical expertise gained him respect quickly from the customer.

     Rich was always willing to take on extra projects that could help promote his company.

     Rich was a good employee and person.

Matt Porter

     “I have known Richard for many years and have found him to be an outstanding person both personally and professionally. He is a man of high integrity and incredible work ethic. I would highly recommend Richard to any potential employer. He would be an effective and beneficial asset to any company.”

Scott Jensen

     “Richard Skaggs is a detail-oriented, hardworking, responsible, get-it-done individual. I have had the honor of working with Richard on various projects, in multiple locations and under various circumstances, but one thing holds true, he puts customers' needs above his own and represents company well.

     Although he and I have never worked for the same company or on the same team, there is no doubt in my mind, if I were puting together a team today, he would be toward the top of my list!”