Senior Desktop Engineer
Provide Desktop/Server Support for 1700+ Local and Remote Users-Create/Maintain images using Sysprep and Symantec Ghost-Deploy images using Altiris Deployment Server-Deploy software to machines using Altiris Deployment Server and Notification Server-Develop VBScript to accomplish tasks such as reconfiguring network adapters and changing security settings
PrintAudit-Implemented PrintAudit to track all printing in company-Create custom web reports to track key printing concerns such as:--Printing by user/printer--Top 40 largest print jobs This/Last Month-Save money by identifying users abusing printers and identifying inefficiencies.
Implemented Windows Server Update Services (WSUS)-Test and approve patches into the environment-Supply reporting to management-Create a series of replica servers to relieve WAN stress
Software/License Management-Develop scripts for the installation of software in a consistent manner-Mass deployment of applications-Mass deployment of application upgrades-Create custom MSSQL/Excel reports to validate license/usage counts-Responsible for maintaining license compliance with vendors
Group Policy (GPO)-Create and maintain GPOs to configure the workstations and supply as consistent and reproducible an experience as possible for the users
Acquisitions/Migrations-Work on teams responsible for migrating systems and users to our environment after an acquisition.
Reporting-Other reporting as required using MSSQL and Excel
Altiris Products-Asset Management-Symantec Management Console-Helpdesk-Workflow