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Summary

Profile

Seasoned ITIL certified professional specialising in adaptive mixed platform integration & secure service delivery for local or cloud based enterprise and web computing.Inherently team and community focused with a comprehensive spectrum of experience and accompanying drive for delivering the optimum solution.

Skill set

  • Cloud platform design & implementation (Amazon VPC, EC2 & S3, Google Apps).
  • Linux client & server (Virtual & Localised LAMP, NFS, LTSP, eMail & Groupware systems).
  • Help Desk management & departmental leadership (ITIL based systems service delivery).
  • Microsoft Enterprise products (Desktop, Server, MS Active Directory & MS Exchange).
  • Heterogeneous systems integration (Inc workshop production and presentation).
  • Apple Mac OSX (System support & enterprise Integration).
  • Mobile website & eCommerce design & development.
  • Qualified hardware support technician.

Work experience

Jan 2010Present

Technical Director

MEBBiNET

MEBBiNET is a self-started Open IT Consultancy & Service Provision created to provide Systems & Cloud Support for Business & Web.

Responsibilities at MEBBiNET

  • Implement business desktop to linked cloud integrated systems.
  • Develop resilient Amazon EC2 virtual server solutions for dynamic web platforms.
  • Provision of infrastructure health checks with accompanying delivery of vendor independent re-enabling solutions for connected enterprise ICT.
  • Production and delivery of the "Linux in Business" workshop for Leeds centric Northern Training Institute. Content provides system integrators with the comprehensive insight and skills required to fully integrate a secure and cost effective Linux Desktop & Server platform with Microsoft Active Directory & MS Exchange enterprise infrastructures.
Apr 2010Present

Mobile Platform Developer

Handisites UK

Handisites UK was created to deliver a bespoke website development and design service for mobile platforms.

Responsibilities at Handisites

  • Creating and marketing the company & product. This included all branding and design from concept to end website creation and go-live.
  • On-going mobile website design and development for clients.
  • Mobile eCommerce platform development and product delivery.
Jan 2009Jul 2009

Open Source Development Director

JING Software

JING Software are an international software application & development provider offering a range of cloud based modular business applications and EPOS solutions.

Achievements at JING Software

  • Technical direction for in-house developer migration from ASP/.NET/MS-SQL to a PHP & MySQL platform. Successfully migrated the full team in under 3 months.
  • Developed & built bespoke in-house LAMP server builds (local & virtual).
Aug 1995Aug 2008

Field Service Engineer

Datalect Computer Services

At Datalect  I was an I.T Field Service Engineer for three years. The role was a mix of mobile diagnostics and contracted on-site repair of customer equipment.

I was also part contracted to both Cleveland Constabulary and the NMSI Group, eventually leaving to work full time for the NMSI at their two Northern Museums.

Sep 1998Jul 2007

ICT Service Delivery Manager

National Museum of Science & Industry

The NMSI Group is a family of National Museums based in London, York, Bradford and Wroughton.

Achievements at NMSI

  • Departmental management of a 3 man team providing daily call response & on-going ICT service delivery to a varied user-base of 400 split across two sites.
  • Managed migration of legacy workgroup network infrastructure into a MS Server 2003 / MS Active Directory / MS Exchange enterprise domain model.
  • Managed server room provision & build projects at both sites.
  • Implemented an ITIL based HelpDesk system at the Northern sites.
  • Managed x2 complete CISCO network infrastructure replacement projects at both sites.
  • Managed migration project from analogue telephony to a CISCO Call Manager IPT system at the National Railway Museum.
  • Managed complete desktop printer to MFD replacement projects at both Museums.
  • Managed Museum shop EPOS system upgrade to chip & pin technology.
  • Specialised in AppleMacintosh support and Heritage digitisation.