Summary

Profile

Seasoned ITIL certified professional specialising in adaptive mixed platform integration & secure service delivery for local or cloud based enterprise and web computing.Inherently team and community focused with a comprehensive spectrum of experience and accompanying drive for delivering the optimum solution.

Skill set

  • Cloud platform design & implementation (Amazon VPC, EC2 & S3, Google Apps).
  • Linux client & server (Virtual & Localised LAMP, NFS, LTSP, eMail & Groupware systems).
  • Help Desk management & departmental leadership (ITIL based systems service delivery).
  • Microsoft Enterprise products (Desktop, Server, MS Active Directory & MS Exchange).
  • Heterogeneous systems integration (Inc workshop production and presentation).
  • Apple Mac OSX (System support & enterprise Integration).
  • Mobile website & eCommerce design & development.
  • Qualified hardware support technician.

Work History

Work History
Jan 2010 - Present

Technical Director

MEBBiNET

MEBBiNET is a self-started Open IT Consultancy & Service Provision created to provide Systems & Cloud Support for Business & Web.

Responsibilities at MEBBiNET

  • Implement business desktop to linked cloud integrated systems.
  • Develop resilient Amazon EC2 virtual server solutions for dynamic web platforms.
  • Provision of infrastructure health checks with accompanying delivery of vendor independent re-enabling solutions for connected enterprise ICT.
  • Production and delivery of the "Linux in Business" workshop for Leeds centric Northern Training Institute. Content provides system integrators with the comprehensive insight and skills required to fully integrate a secure and cost effective Linux Desktop & Server platform with Microsoft Active Directory & MS Exchange enterprise infrastructures.
Apr 2010 - Present

Mobile Platform Developer

Handisites UK

Handisites UK was created to deliver a bespoke website development and design service for mobile platforms.

Responsibilities at Handisites

  • Creating and marketing the company & product. This included all branding and design from concept to end website creation and go-live.
  • On-going mobile website design and development for clients.
  • Mobile eCommerce platform development and product delivery.
Jan 2009 - Jul 2009

Open Source Development Director

JING Software

JING Software are an international software application & development provider offering a range of cloud based modular business applications and EPOS solutions.

Achievements at JING Software

  • Technical direction for in-house developer migration from ASP/.NET/MS-SQL to a PHP & MySQL platform. Successfully migrated the full team in under 3 months.
  • Developed & built bespoke in-house LAMP server builds (local & virtual).
Aug 1995 - Aug 2008

Field Service Engineer

Datalect Computer Services

At Datalect  I was an I.T Field Service Engineer for three years. The role was a mix of mobile diagnostics and contracted on-site repair of customer equipment.

I was also part contracted to both Cleveland Constabulary and the NMSI Group, eventually leaving to work full time for the NMSI at their two Northern Museums.

Sep 1998 - Jul 2007

ICT Service Delivery Manager

National Museum of Science & Industry

The NMSI Group is a family of National Museums based in London, York, Bradford and Wroughton.

Achievements at NMSI

  • Departmental management of a 3 man team providing daily call response & on-going ICT service delivery to a varied user-base of 400 split across two sites.
  • Managed migration of legacy workgroup network infrastructure into a MS Server 2003 / MS Active Directory / MS Exchange enterprise domain model.
  • Managed server room provision & build projects at both sites.
  • Implemented an ITIL based HelpDesk system at the Northern sites.
  • Managed x2 complete CISCO network infrastructure replacement projects at both sites.
  • Managed migration project from analogue telephony to a CISCO Call Manager IPT system at the National Railway Museum.
  • Managed complete desktop printer to MFD replacement projects at both Museums.
  • Managed Museum shop EPOS system upgrade to chip & pin technology.
  • Specialised in AppleMacintosh support and Heritage digitisation.