Air Operations Manager
Uniworld River Cruise / Travcorp USA
- Overseen various projects for company proprietary reservation systems Tropic and Longitude.
- Automated air booking process with third party solutions to reduce overhead by 50%.
- Customized Amadeus Auto PNR product to replace outside contractors to further reduce overhead by $60,000 annually.
- Reduced air cost by 10% by implementing auto bump-down system.
- Performed cost-analysis for annual brochure publishing, as well as special promotions.
- Provided air-related supports to a call center of 40 employees on a daily basis.
- Committee member of Travcorp Worldwide Air Specialist Team.