I started my career at Thomas Cook in Bristol as a Sales Consultant where my role was to work on selling holidays, expanding knowledge on suitable destinations and holiday types for specific types of customer, working on customer enquiries, selling Foreign Exchange products, proactively using selling techniques to convince the customer and to close the sale. This role was a sales based role where we work to hitting personal and store targets and kept focussed on improving performance by the management team.
I moved to the Hereford store after a year where I continued the Sales Consultant role. After a year at this store, I was promoted to the role of Assistant Manager.
As well as continuing the skills stated above, my new role consists of leading and motivating my team, encouraging them to achieve their personal and store targets. Also to resolve any customer queries and complaints from a managerial level. I would also need to take responsibility to attend managers meetings across the country to understand business performance on a regional and national scale and take away ideas to optimise performance and sales at a store level.
Looking for a change of career and a new challenge in the Travel and Transportation sector.