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Summary

An enterprising, creative and dedicated veteran of the food and beverage industry. Currently operating as restaurant company Managing Director with specialisms in operations, restaurant marketing, brand concept and development. Notable successes include 7 new brand or additional venue openings whilst operating at strategic level for the lat 11 years. Dedicated to high quality customer service with a strong focus on continuous improvement and promoting a positive working environment. 

Work experience

Founder & Managing Director

Smoke & Rye Ltd.
2015Present

Smoke & Rye is an award winning American restaurant based in the Midlands region of the UK. 

Currently running the daily operations of the restaurant and fully responsible for every aspect of the business. Spearheading a team of 28 staff and 6 senior managers. Monitoring of business performance internally and externally using KPI's such as GP analysis, sales targets and online customer review portals. All business management aspects including brand work, marketing, promotion, strategy, finance, growth, strategy and accounting. Operational functions as Head Chef or Restaurant Manager when required. 

Achievements include concept, design and launch of the successful brand, moving to a larger, more premium location, winning TMP Best American Restaurant, winning Lux Life Best BBQ West Midlands, Corporate Livewire UK Innovation  Award, achieving number 1 on Tripadvisor.com and Certificate of Excellence annually and improving turnover year on year by at least 20% for the first 4 years of operation. Launching a larger site in 2019 and further doubling turnover along with successfully launching merchandise, outside catering and retail product line.

Self Employed

James Hospitality
20102015

Contract work involving consultation and operational assistance with 5 new openings and a number of rebrand/relaunches. Menu and GP improvement for bars, clubs, restaurants and live music venues within the Midlands area. Assistance with marketing, budgeting, restructuring, training and more dependent on brief.


Restaurant Manager

Pasta di Piazza la Favorita
20012010

Pasta di Piazza is a high quality, fast paced and high volume Italian restaurant brand based in the Midlands. Initially employed as a part time restaurant supervisor, moved into full time management role within 5 years. Achievements include successfully opening a new site in Newcastle Under Lyme and managing it for a number of years along with having multi site responsibilities when the company grew further.

Education

2 Years at Staffordshire University studying Music Technology and Business Management

Certificate of Higher Education

Staffordshire University
Sep 2004Jun 2006

3 A-Levels - Business, IT, Physical Education.

A-Levels

Alleynes Sixth Form, Staffs
Sep 2002Jun 2004

11 GCSE's with A* in Business, IT and Information Studies.

GCSE

Alleynes shigh school, staffs
Sep 1999Jun 2002

11 GCSE's with A* in Business, IT and Information Studies.

Training/Certifications

MENSA

NVQ Level 5 Diploma

Chartered Management Institute

Currently working on Management and Leadership NVQ set to be complete before 2021.

NVQ Level 7

Chartered Management Institute
2017Present

A course designed by the princes trust to identify young entrepreneurs eligible for business funding from the charity.

Certificate for Business

The Princes Trust
Aug 2011

Clear personal alcohol license.

Personal Alcohol License

Staffordshire County Council
Apr 2010

Highest level food hygiene qualification.

CMI Member

Chartered Management Institute
2016PRESENT

Proud to be a 'Fellow' of the organisation.

Food Hygiene Level 3

2016Present

Highest level food hygiene qualification.

Key Skills

Microsoft office
Extensive experience using this package
Business Planning
I am proficient in writing actionable business plans
Recruitment and Training
I have recruited and trained staff on many occasions
Leadership and Personnel Management

Strong relationship and influencing skills with focus on active leadership

French and Spanish
Conversational skills in both languages
Project management/ci

8+ years worth of experience designing and implementing projects and continuous improvement culture